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Making the Connection: Customer Relationships That Build Your Business
Making the Connection: Customer
Relationships That Build Your
Business
Have you ever
wondered why you often fin
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Stephen Taylor
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915
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August 04, 2007, 02:01:38 PM
by Stephen Taylor
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Customers - Hold Onto the Ones Youve Got
Customers - Hold Onto the Ones Youve
Got
You probably spend a
great deal of your time looking for
newcustomers
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Stephen Taylor
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918
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August 04, 2007, 02:42:51 PM
by Stephen Taylor
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Call Center Services - An Ever Increasing Demand
Call Center Services - An Ever
Increasing Demand
Are your
company's call center services all
that they cou
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Stephen Taylor
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919
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August 04, 2007, 02:56:30 PM
by Stephen Taylor
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Passing the After-Sales Test
Passing the After-Sales
Test
Some time ago a major
UK food retailer decided to branch out
into non-foods. Well,
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Stephen Taylor
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923
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August 04, 2007, 02:40:05 PM
by Stephen Taylor
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The Dissatisfied Customer
The Dissatisfied
Customer
We, as small
business people, naturally dislike
complaints from our clients and custo
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Stephen Taylor
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928
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August 04, 2007, 02:10:43 PM
by Stephen Taylor
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Top 10 customer service tips
Top 10 customer service
tips
1. Hire people who
have a service attitude. Some people
simply enjoy serving other
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Stephen Taylor
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931
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August 04, 2007, 11:58:38 AM
by Stephen Taylor
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Quality vs. Quantity
Quality vs. Quantity
There
is a battle in Call Centers. The teams
are Quality vs. Quantity; two
performance fac
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Stephen Taylor
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939
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August 04, 2007, 01:59:50 PM
by Stephen Taylor
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Customer Neglect
Customer Neglect
What have
you done for your existing customers
lately? Probably not much, if you are
like most
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Stephen Taylor
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941
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August 04, 2007, 02:57:31 PM
by Stephen Taylor
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Automating Your Customer Support
Automating Your Customer
Support
My regular readers
will know that one of the things I
highly recommend doing w
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Stephen Taylor
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941
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August 04, 2007, 02:40:29 PM
by Stephen Taylor
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Complaining Consumers
Complaining Consumers
The
salesman's job is to be well
informed; extremely well informed. For
this informa
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Stephen Taylor
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945
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August 04, 2007, 02:44:40 PM
by Stephen Taylor
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Make An Action Plan To Improve Customer Service
Make An Action Plan To Improve Customer
Service
Customer Service
is a critical factor for keeping your
clients
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Stephen Taylor
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958
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August 04, 2007, 11:50:08 AM
by Stephen Taylor
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Boomerang Customers- What You Might NOT Think Brings Them Back!
Boomerang Customers- What You Might NOT
Think Brings Them
Back!
With all of the
calendars and PDA's and li
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Stephen Taylor
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961
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August 04, 2007, 11:57:43 AM
by Stephen Taylor
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Create Win-Win Deals With Your Competitors
Create Win-Win Deals With Your
Competitors
In the
competitive world of the 20th century,
we generally viewed co
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Stephen Taylor
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970
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August 04, 2007, 11:50:53 AM
by Stephen Taylor
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Breaking the Ice and Winning Over the Client!
Breaking the Ice and Winning Over the
Client!
Wherever you turn
these days you'll find articles
covering e
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Stephen Taylor
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977
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August 04, 2007, 11:57:20 AM
by Stephen Taylor
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The 7 Principles of Business Integrity
The 7 Principles of Business
Integrity
If you have
integrity, nothing else matters. If you
don't have inte
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0
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Stephen Taylor
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979
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August 04, 2007, 11:56:55 AM
by Stephen Taylor
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The Nine Principles of Customer Service for the Travel Industry©
The Nine Principles of Customer Service
for the Travel
Industry©
If you want to
learn how to get your clients
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0
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Stephen Taylor
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980
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August 04, 2007, 02:53:28 PM
by Stephen Taylor
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Making the Connection: Customer Relationships That Build Your Business
Making the Connection: Customer
Relationships That Build Your
Business
Have you ever
wondered why you often fin
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0
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Stephen Taylor
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983
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August 04, 2007, 02:00:58 PM
by Stephen Taylor
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Clients... and 38 ways to communicate with them
Clients... and 38 ways to communicate
with them
As Alan Weiss
(guru to the savvy consultant)
says:
&
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0
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Stephen Taylor
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985
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August 04, 2007, 11:48:26 AM
by Stephen Taylor
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Becoming A Solution To Your Customers Problems
Becoming A Solution To Your Customers
Problems
Those of us in
home based and small businesses are in
effect sel
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0
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Stephen Taylor
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992
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August 04, 2007, 11:53:22 AM
by Stephen Taylor
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Customer Service - A Lost Art?
Customer Service - A Lost
Art?
Is customer service a
lost art? Before you answer that
question, take a moment a
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0
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Stephen Taylor
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995
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August 04, 2007, 11:48:49 AM
by Stephen Taylor
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