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Client Service as a Competitive Advantage
Client Service as a Competitive
Advantage
As someone who
has been heavily involved facilitating
strategic plann
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Stephen Taylor
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854
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August 04, 2007, 02:35:41 PM
by Stephen Taylor
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CRM - Its Relevance
CRM - Its Relevance
In
today's demanding economy, the
first line of any business during
economic uncertain
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Stephen Taylor
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896
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August 04, 2007, 02:36:17 PM
by Stephen Taylor
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4 Things Your Clients Want From Your Company
4 Things Your Clients Want From Your
Company
Sure, all clients
are different. They have different kinds
of stre
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Stephen Taylor
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848
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August 04, 2007, 02:36:51 PM
by Stephen Taylor
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Revealed ? A Simple Formula For Success! Exceeding Expectations
Revealed ? A Simple Formula For Success!
Exceeding
Expectations
Delight =
Customer Expectation plus 1. This was
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Stephen Taylor
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823
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August 04, 2007, 02:37:26 PM
by Stephen Taylor
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Importance of Good Customer Support in Online Computer Peripherals Shops
Importance of Good Customer Support in
Online Computer Peripherals
Shops
Looking for hi-fi
computer peripherals
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0
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Stephen Taylor
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766
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August 04, 2007, 02:38:44 PM
by Stephen Taylor
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Making Your Contacts Work For You
Making Your Contacts Work For
You
The best way to
explain this concept is to tell you a
story. While calling fo
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0
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Stephen Taylor
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841
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August 04, 2007, 02:39:17 PM
by Stephen Taylor
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5 Golden Online/Offline Business Rules To LIVE Or DIE By
5 Golden Online/Offline Business Rules
To LIVE Or DIE By
Whether
online or off, if you plan on running or
maint
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0
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Stephen Taylor
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825
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August 04, 2007, 02:39:40 PM
by Stephen Taylor
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Passing the After-Sales Test
Passing the After-Sales
Test
Some time ago a major
UK food retailer decided to branch out
into non-foods. Well,
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Stephen Taylor
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923
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August 04, 2007, 02:40:05 PM
by Stephen Taylor
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Automating Your Customer Support
Automating Your Customer
Support
My regular readers
will know that one of the things I
highly recommend doing w
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0
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Stephen Taylor
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941
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August 04, 2007, 02:40:29 PM
by Stephen Taylor
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Customer Satisfaction and the Service Business
Customer Satisfaction and the Service
Business
The relationship
between customer satisfaction and
success of a
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0
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Stephen Taylor
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840
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August 04, 2007, 02:41:07 PM
by Stephen Taylor
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Customer Service, the Internets Primary Neglected Business Concern
Customer Service, the Internets Primary
Neglected Business
Concern
Customer service
is everything to a business
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0
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Stephen Taylor
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895
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August 04, 2007, 02:42:19 PM
by Stephen Taylor
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Customers - Hold Onto the Ones Youve Got
Customers - Hold Onto the Ones Youve
Got
You probably spend a
great deal of your time looking for
newcustomers
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0
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Stephen Taylor
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918
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August 04, 2007, 02:42:51 PM
by Stephen Taylor
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We Sell For Less and Our Stores Are a Mess!
We Sell For Less and Our Stores Are a
Mess!
What kind of image
do you present when marketing your
products? Are
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0
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Stephen Taylor
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888
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August 04, 2007, 02:43:14 PM
by Stephen Taylor
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Under Promise & Over Perform: The Art of Managing Customer Expectations
Under Promise & Over Perform: The
Art of Managing Customer
Expectations
I'll
always feel warmly about
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0
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Stephen Taylor
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785
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August 04, 2007, 02:43:56 PM
by Stephen Taylor
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Complaining Consumers
Complaining Consumers
The
salesman's job is to be well
informed; extremely well informed. For
this informa
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0
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Stephen Taylor
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945
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August 04, 2007, 02:44:40 PM
by Stephen Taylor
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Call Center Software - Your Tool of Choice in Customer Relations
Call Center Software - Your Tool of
Choice in Customer
Relations
The call center
represents your first line of
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0
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Stephen Taylor
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832
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August 04, 2007, 02:45:03 PM
by Stephen Taylor
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If Everyone Thinks They Give Good Service, Why Do We As Customers Think Its Poor
If Everyone Thinks They Give Good
Service, Why Do We As Customers Think
Its Poor!
First of all
let's look
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0
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Stephen Taylor
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799
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August 04, 2007, 02:45:26 PM
by Stephen Taylor
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Communicating for Profit and Customer Satisfaction
Communicating for Profit and Customer
Satisfaction
The President
of a 200+ store division of a major
retailer l
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0
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Stephen Taylor
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806
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August 04, 2007, 02:45:59 PM
by Stephen Taylor
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How to Succeed in Business Without Compromising Your Integrity
How to Succeed in Business Without
Compromising Your
Integrity
I spent some
twenty years in the corporate world
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0
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Stephen Taylor
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809
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August 04, 2007, 02:46:37 PM
by Stephen Taylor
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How to Succeed in Business Without Compromising Your Integrity
How to Succeed in Business Without
Compromising Your
Integrity
I spent some
twenty years in the corporate world
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0
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Stephen Taylor
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845
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August 04, 2007, 02:47:39 PM
by Stephen Taylor
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