Customer Service

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Techno World Inc - The Best Technical Encyclopedia Online! » Forum » THE TECHNO CLUB [ TECHNOWORLDINC.COM ] » Techno Articles » Management

Customer Service

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Subject	Replies	Started by	Views	Last post
When a Customer Has Done Everything to Get Your Goat When a Customer Has Done Everything to Get Your Goat You try to make your customers happy. You sincerely WANT t	0	Stephen Taylor	640	August 04, 2007, 01:17:44 PM by Stephen Taylor
Basic Levels of Consumer Integrity that Presently Permeates Society Basic Levels of Consumer Integrity that Presently Permeates Society Reality is not always pretty. But here is a	0	Stephen Taylor	641	August 04, 2007, 01:14:31 PM by Stephen Taylor
Dont Be Afraid To Give Problem Customers The Boot Dont Be Afraid To Give Problem Customers The Boot Q: In a recent column you made the point that the customer is	0	Stephen Taylor	642	August 04, 2007, 12:53:37 PM by Stephen Taylor
Managing Your Business When One Client Takes Alot of Your Time Managing Your Business When One Client Takes Alot of Your Time How often has your schedule been thrown out of w	0	Stephen Taylor	642	August 04, 2007, 12:19:02 PM by Stephen Taylor
Reducing Customer Resistance to Your Product or Service Reducing Customer Resistance to Your Product or Service Resistance has to do with putting up blocks that preven	0	Stephen Taylor	642	August 04, 2007, 12:22:11 PM by Stephen Taylor
Clients?Do You Really Need Them? Clients?Do You Really Need Them? Running a successful business takes a lot of energy and there are so many area	0	Stephen Taylor	643	August 04, 2007, 12:20:55 PM by Stephen Taylor
Top Ten Strategies for Delivering 5-Star Customer Service Top Ten Strategies for Delivering 5-Star Customer Service Customer satisfaction is valuable, but customer loyal	0	Stephen Taylor	643	August 04, 2007, 12:49:11 PM by Stephen Taylor
Poor Customer Service - Are Your Customers Driving Away Other Customers Poor Customer Service - Are Your Customers Driving Away Other Customers Every customer you have is a word-of-mo	0	Stephen Taylor	643	August 04, 2007, 01:15:37 PM by Stephen Taylor
The Reality of Customer Service in America and Best Efforts in Franchising, We C The Reality of Customer Service in America and Best Efforts in Franchising, We Can Do Better Yesterday I went t	0	Stephen Taylor	643	August 04, 2007, 01:15:14 PM by Stephen Taylor
CRM = Customers (dont) Really Matter CRM = Customers (dont) Really Matter CRM was supposed to bring companies closer to their clients. The basic ide	0	Stephen Taylor	643	August 04, 2007, 01:18:32 PM by Stephen Taylor
Putting The Serve Back Into Customer Service Putting The Serve Back Into Customer Service Good service is easy to spot and hard-to-find. Mediocre serviceocc	0	Stephen Taylor	643	August 04, 2007, 01:01:49 PM by Stephen Taylor
Invalid Excuses for Poor Business Results - The Weather Invalid Excuses for Poor Business Results - The Weather Note to Kmart: It wasn't about the weather	0	Stephen Taylor	643	August 04, 2007, 01:45:28 PM by Stephen Taylor
Learning from Your Employees and Customers Complaints Learning from Your Employees and Customers Complaints Listening to complaints, whether they're reasonable	0	Stephen Taylor	643	August 04, 2007, 12:18:40 PM by Stephen Taylor
Caring for Your Customers Caring for Your Customers You probably think I am going to say something like, "The customer is always rig	0	Stephen Taylor	643	August 04, 2007, 01:09:23 PM by Stephen Taylor
Sending Mixed Signals Can Send Your Clients Away Sending Mixed Signals Can Send Your Clients Away I call it the "wave and roll." You walk u	0	Stephen Taylor	643	August 04, 2007, 01:04:31 PM by Stephen Taylor
The Great American Customer Service Unawareness Campaign The Great American Customer Service Unawareness Campaign Q: I'm so sick of you so-called business experts	0	Stephen Taylor	643	August 04, 2007, 12:25:32 PM by Stephen Taylor
Dont Work with Jerks: How to Recognize a Difficult Client Early Dont Work with Jerks: How to Recognize a Difficult Client Early Five minutes into the call I knew this client w	0	Stephen Taylor	643	August 04, 2007, 01:01:02 PM by Stephen Taylor
How Do You Create Customer Loyalty? How Do You Create Customer Loyalty? Another sad fact of life is that these days, very few customers are loyal.	0	Stephen Taylor	643	August 04, 2007, 12:59:07 PM by Stephen Taylor
Be A Resource Be A Resource What is one of the greatest ways to add value to your business? Nope, it's not giving away f	0	Stephen Taylor	643	August 04, 2007, 12:25:11 PM by Stephen Taylor
The History of CRM -- Moving Beyond the Customer Database The History of CRM -- Moving Beyond the Customer Database Customer Relationship Management (CRM) is one of thos	0	Stephen Taylor	644	August 04, 2007, 12:05:32 PM by Stephen Taylor