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Last post |
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Why Passenger Surveys are a Transport Operators Best Friend Why Passenger Surveys are a Transport
Operators Best
Friend
Public transport
operators who already use passenge
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Stephen Taylor
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661
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August 04, 2007, 12:16:06 PM
by Stephen Taylor
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Raising The Bar For Online Magazine Subscription Services And Customer Service Raising The Bar For Online Magazine
Subscription Services And Customer
Service
After years of
flying below the
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0
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Stephen Taylor
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757
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August 04, 2007, 12:16:40 PM
by Stephen Taylor
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Is Your CRM (Customer Relationship Management) System Doomed To Fail? Is Your CRM (Customer Relationship
Management) System Doomed To
Fail?
"Right, People.
Let's blast out
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0
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Stephen Taylor
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663
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August 04, 2007, 12:17:01 PM
by Stephen Taylor
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The Marvelous World of Metaphors The Marvelous World of
Metaphors
Recognize
metaphors from every angle and round up
moreinsight into your own in
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0
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Stephen Taylor
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714
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August 04, 2007, 12:17:25 PM
by Stephen Taylor
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4 Myths about Customer Value 4 Myths about Customer
Value
The purpose of
business is to create and retain a
customer.
Much has be
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Stephen Taylor
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822
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August 04, 2007, 12:17:48 PM
by Stephen Taylor
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Over Deliver - The Key to Customer Satisfaction Over Deliver - The Key to Customer
Satisfaction
Client
satisfaction starts with meeting or
beating the contract
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0
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Stephen Taylor
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660
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August 04, 2007, 12:12:28 PM
by Stephen Taylor
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Customer Satisfaction Is Your Business Customer Satisfaction Is Your
Business
Regardless of
what business you are in - you are
really in the business
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0
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Stephen Taylor
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650
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August 04, 2007, 12:11:57 PM
by Stephen Taylor
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The Logic of Emotion! The Logic of
Emotion!
Homebuyers are an
interesting study. Watching people make
their home buying decisions has
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Stephen Taylor
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700
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August 04, 2007, 12:06:30 PM
by Stephen Taylor
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You MUST Sweat the Small Stuff You MUST Sweat the Small
Stuff
It's The Little
Things That Make or Break a Small
Business
If yo
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Stephen Taylor
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692
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August 04, 2007, 12:06:54 PM
by Stephen Taylor
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One Critical Question to Ask Yourself Every Day One Critical Question to Ask Yourself
Every Day
What happened to
the old saying, the customer is always
right?
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0
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Stephen Taylor
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671
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August 04, 2007, 12:07:16 PM
by Stephen Taylor
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Minimize The Pain of Check Recovery Minimize The Pain of Check
Recovery
$350 million in
bad checks are written each and every
week. That fact alone
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0
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Stephen Taylor
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688
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August 04, 2007, 12:07:38 PM
by Stephen Taylor
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5 Ways Customer Service Managers are Implementing to Increase Customer Focus 5 Ways Customer Service Managers are
Implementing to Increase Customer
Focus
According to a Forum
Corporation s
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0
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Stephen Taylor
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837
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August 04, 2007, 12:08:14 PM
by Stephen Taylor
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10 Customer Service Quality Statements to Measure up Against 10 Customer Service Quality Statements
to Measure up Against
It
might sound quick and simple, to say how
well y
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0
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Stephen Taylor
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793
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August 04, 2007, 12:08:35 PM
by Stephen Taylor
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DONT Give Your Customers What They Want! DONT Give Your Customers What They
Want!
One of the mantras
we hear repeatedly in business is
"The custome
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0
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Stephen Taylor
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749
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August 04, 2007, 12:08:58 PM
by Stephen Taylor
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How to Keep Customers How to Keep Customers
Who
was it that said - "The customer is
always right"? Wellfor those of you
who
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0
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Stephen Taylor
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693
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August 04, 2007, 12:09:19 PM
by Stephen Taylor
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Over Delivering Provides Big Results Over Delivering Provides Big
Results
Over promising is
a problem only when you under deliver.
There are a numbe
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0
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Stephen Taylor
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659
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August 04, 2007, 12:09:44 PM
by Stephen Taylor
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How to Easily Increase Your Profits How to Easily Increase Your
Profits
Do you remember
the last time you went into a shop and
the person 'ser
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0
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Stephen Taylor
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703
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August 04, 2007, 12:10:22 PM
by Stephen Taylor
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Become a Customer Enthusiasm-Guru! Become a Customer
Enthusiasm-Guru!
One thing
all successful small business owners
have in common is the knowled
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0
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Stephen Taylor
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700
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August 04, 2007, 12:10:44 PM
by Stephen Taylor
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Establishing Yourself as an Expert in the Eyes of Your Customers Establishing Yourself as an Expert in
the Eyes of Your
Customers
The most
important aspect of a successful busi
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0
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Stephen Taylor
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707
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August 04, 2007, 12:11:09 PM
by Stephen Taylor
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Customer Service: Stop Sabotaging Your Customer Relationships Customer Service: Stop Sabotaging Your
Customer Relationships
If
you've called for customer service
recent
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0
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Stephen Taylor
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653
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August 04, 2007, 12:11:34 PM
by Stephen Taylor
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