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Customer Service Has Moved Toward Customer Care
Customer Service Has Moved Toward
Customer Care
As I waited
for an answer to my VCR inquiry from a
stereo compa
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Stephen Taylor
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770
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August 04, 2007, 12:40:24 PM
by Stephen Taylor
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Service Equals Performance Equals Service
Service Equals Performance Equals
Service
Service can be
described as a "performance"
of some kind in
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Stephen Taylor
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775
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August 04, 2007, 12:43:18 PM
by Stephen Taylor
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Dont Eliminate The Middle Man - Add One
Dont Eliminate The Middle Man - Add
One
Today, there are
situations when we actually add a
"middle person&
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Stephen Taylor
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764
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August 04, 2007, 12:44:44 PM
by Stephen Taylor
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Restaurant Scheduling for Success
Restaurant Scheduling for
Success
- Excerpt from
Richard Saporito's latest e-book
"How to Improve Din
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0
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Stephen Taylor
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766
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August 04, 2007, 12:45:16 PM
by Stephen Taylor
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Increase Sum in Your Check Account with Follow-Ups
Increase Sum in Your Check Account with
Follow-Ups
We'll be
examining what makes follow up to
prospects/cu
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Stephen Taylor
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666
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August 04, 2007, 12:45:45 PM
by Stephen Taylor
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My Child Has Opie Eye!
My Child Has Opie
Eye!
7:00 a.m., the
silence in the house is broken by my
child's call to me, from anothe
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0
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Stephen Taylor
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678
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August 04, 2007, 12:46:30 PM
by Stephen Taylor
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Transforming Disgruntled Customers into Your Biggest Advocates
Transforming Disgruntled Customers into
Your Biggest
Advocates
"I am
writing to complain about the widget
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0
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Stephen Taylor
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671
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August 04, 2007, 12:46:58 PM
by Stephen Taylor
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4 Easy Steps to Better Online Customer Support
4 Easy Steps to Better Online Customer
Support
Customer support
is very important when you're
running a bu
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0
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Stephen Taylor
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706
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August 04, 2007, 12:47:20 PM
by Stephen Taylor
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Increase in Customer Sales = Increase in Customer Service
Increase in Customer Sales = Increase in
Customer Service
One of
the most popular questions asked in
online bus
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Stephen Taylor
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752
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August 04, 2007, 12:47:47 PM
by Stephen Taylor
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Dissatisfied or Rude Customers Can Be Satisfied Customers
Dissatisfied or Rude Customers Can Be
Satisfied Customers
On a
recent airline flight I was an upset
customer. I
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Stephen Taylor
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670
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August 04, 2007, 12:48:09 PM
by Stephen Taylor
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Renewing Customer Loyalty
Renewing Customer
Loyalty
Every business
loses customers, but not many do much
about getting them back. And tha
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Stephen Taylor
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776
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August 04, 2007, 12:48:40 PM
by Stephen Taylor
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Top Ten Strategies for Delivering 5-Star Customer Service
Top Ten Strategies for Delivering 5-Star
Customer Service
Customer
satisfaction is valuable, but customer
loyal
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0
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Stephen Taylor
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668
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August 04, 2007, 12:49:11 PM
by Stephen Taylor
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Listening to Customers - 5 Tips
Listening to Customers - 5
Tips
In a strange
juxtapositioning of articles, this
month's UK 'Managemen
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Stephen Taylor
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668
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August 04, 2007, 12:49:38 PM
by Stephen Taylor
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Are You Giving Your Customers Enough Reasons To Return To Your Business?
Are You Giving Your Customers Enough
Reasons To Return To Your
Business?
Good customer
service just isn't
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0
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Stephen Taylor
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673
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August 04, 2007, 12:50:02 PM
by Stephen Taylor
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Complaints Are Actually A Good Thing!
Complaints Are Actually A Good
Thing!
Nobody likes to get
complaints. They make you question your
judgment, the
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0
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Stephen Taylor
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672
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August 04, 2007, 12:50:32 PM
by Stephen Taylor
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6 Reasons Why Complaining Customers are Golden
6 Reasons Why Complaining Customers are
Golden
With Some Tips on
How to Respond
Tt has probably
happ
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0
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Stephen Taylor
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823
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August 04, 2007, 12:51:12 PM
by Stephen Taylor
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Can Three Words In Websters Dictionary Be The Key To Customer Loyalty?
Can Three Words In Websters Dictionary
Be The Key To Customer
Loyalty?
Are you concerned
about customer loyalty
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0
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Stephen Taylor
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870
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August 04, 2007, 12:51:39 PM
by Stephen Taylor
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A New Way To Handle Complaints, Or Is It?
A New Way To Handle Complaints, Or Is
It?
What a lot of money we
have been wasting on dealing with
customer com
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0
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Stephen Taylor
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807
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August 04, 2007, 12:52:04 PM
by Stephen Taylor
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It?s Customer Service Stupid: Delivering Customer Service Training That Sticks
It?s Customer Service Stupid: Delivering
Customer Service Training That
Sticks
"Society is
always taken by
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0
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Stephen Taylor
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676
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August 04, 2007, 12:52:27 PM
by Stephen Taylor
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Hook Me Up With A Human
Hook Me Up With A
Human
Oh, what has
happened to the carbon-based
organizational interface? Many
organizations
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0
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Stephen Taylor
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733
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August 04, 2007, 12:52:50 PM
by Stephen Taylor
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