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Developing A Customer Complaint System Developing A Customer Complaint
System
Background
The
company was experiencing an increase in
the number o
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Stephen Taylor
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677
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August 04, 2007, 12:21:44 PM
by Stephen Taylor
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Reducing Customer Resistance to Your Product or Service Reducing Customer Resistance to Your
Product or
Service
Resistance has to
do with putting up blocks that preven
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Stephen Taylor
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664
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August 04, 2007, 12:22:11 PM
by Stephen Taylor
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Making Customer Satisfaction Surveys Work Making Customer Satisfaction Surveys
Work
Why
bother?
Good customer service
is the life blood of any
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Stephen Taylor
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670
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August 04, 2007, 12:15:45 PM
by Stephen Taylor
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The Sellers Creed The Sellers Creed
I will
not make sales. I will make
Customers.
I will target the
heart of my Custom
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Stephen Taylor
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741
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August 04, 2007, 12:15:22 PM
by Stephen Taylor
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3 Special Benefits Every Customer Wants
3 Special Benefits
Every Customer Wants
Every
customer looks for 3 special benefits
whe
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Stephen Taylor
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770
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August 04, 2007, 12:15:00 PM
by Stephen Taylor
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10 Customer Service Quality Statements to Measure up Against 10 Customer Service Quality Statements
to Measure up Against
It
might sound quick and simple, to say how
well y
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Stephen Taylor
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808
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August 04, 2007, 12:08:35 PM
by Stephen Taylor
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DONT Give Your Customers What They Want! DONT Give Your Customers What They
Want!
One of the mantras
we hear repeatedly in business is
"The custome
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Stephen Taylor
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765
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August 04, 2007, 12:08:58 PM
by Stephen Taylor
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How to Keep Customers How to Keep Customers
Who
was it that said - "The customer is
always right"? Wellfor those of you
who
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Stephen Taylor
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705
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August 04, 2007, 12:09:19 PM
by Stephen Taylor
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Over Delivering Provides Big Results Over Delivering Provides Big
Results
Over promising is
a problem only when you under deliver.
There are a numbe
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Stephen Taylor
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674
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August 04, 2007, 12:09:44 PM
by Stephen Taylor
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How to Easily Increase Your Profits How to Easily Increase Your
Profits
Do you remember
the last time you went into a shop and
the person 'ser
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Stephen Taylor
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719
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August 04, 2007, 12:10:22 PM
by Stephen Taylor
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Become a Customer Enthusiasm-Guru! Become a Customer
Enthusiasm-Guru!
One thing
all successful small business owners
have in common is the knowled
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Stephen Taylor
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715
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August 04, 2007, 12:10:44 PM
by Stephen Taylor
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Establishing Yourself as an Expert in the Eyes of Your Customers Establishing Yourself as an Expert in
the Eyes of Your
Customers
The most
important aspect of a successful busi
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Stephen Taylor
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729
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August 04, 2007, 12:11:09 PM
by Stephen Taylor
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Customer Service: Stop Sabotaging Your Customer Relationships Customer Service: Stop Sabotaging Your
Customer Relationships
If
you've called for customer service
recent
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Stephen Taylor
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671
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August 04, 2007, 12:11:34 PM
by Stephen Taylor
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Customer Satisfaction Is Your Business Customer Satisfaction Is Your
Business
Regardless of
what business you are in - you are
really in the business
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Stephen Taylor
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665
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August 04, 2007, 12:11:57 PM
by Stephen Taylor
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Over Deliver - The Key to Customer Satisfaction Over Deliver - The Key to Customer
Satisfaction
Client
satisfaction starts with meeting or
beating the contract
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Stephen Taylor
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676
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August 04, 2007, 12:12:28 PM
by Stephen Taylor
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How to Walk the Floor and Talk to Customers How to Walk the Floor and Talk to
Customers
This may seem a
strange topic to introduce. Yet, it is
the most und
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Stephen Taylor
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669
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August 04, 2007, 12:12:53 PM
by Stephen Taylor
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How to Deliver Exceptional Customer Service How to Deliver Exceptional Customer
Service
Having been in
business a number of years, I'm
amazed at the n
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Stephen Taylor
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667
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August 04, 2007, 12:13:16 PM
by Stephen Taylor
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Write a Business Thank-You Note Write a Business Thank-You
Note
Have you seen that
thing on TV where the gal tellsthe nerd
she wonders why he n
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Stephen Taylor
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727
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August 04, 2007, 12:13:37 PM
by Stephen Taylor
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Develop Loyal Customers for a Lifetime ? part 1 (1 ? 10) Develop Loyal Customers for a Lifetime ?
part 1 (1 ?
10)
Traditional marketing
strategies encourage business ow
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Stephen Taylor
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663
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August 04, 2007, 12:14:02 PM
by Stephen Taylor
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Develop Loyal Customers for a Lifetime ? part 2 (11 ? 20) Develop Loyal Customers for a Lifetime ?
part 2 (11 ?
20)
Traditional marketing
strategies encourage business o
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Stephen Taylor
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660
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August 04, 2007, 12:14:34 PM
by Stephen Taylor
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