Enhanced Customer Service, Reduced Technical Support Costs for Systems Integrators
SIMPro only M2M platform offering ‘One Window’ view of SIM estate
Multiple networks; global coverage offers real choice

London – 6th September 2010 – Europe’s largest independent M2M connectivity provider, Wireless Logic, is to invest over £1 million in upgrades to SIMPro, its SIM card provisioning platform, which currently manages and monitors hundreds of thousands of active customer SIM cards across the UK and Europe.

The million pound investment will now see SIMPro dramatically enhanced and developed over the course of the next 18 months to help reduce support costs for SIs and to offer new services such as real-time data visual display, data-mining and disaster recovery; many of which could be available as soon as October of this year.

Developed and launched by Wireless Logic in 2007, SIMPro is now used by over 400 of the company’s 600 systems integrators across Europe who benefit from the platform’s ability to manage entire SIM estates across multiple mobile networks over one single platform.

Phil Cole, Wireless Logic’s co-founder and Sales Director, believes the platform’s ‘One Window’ view is becoming an essential tool for SIs managing large SIM estates who may be haemorrhaging profit through an inability to manage and monitor SIM estates over multiple networks:

“Many systems integrators managing M2M projects with multiple network partners find it difficult to manage their estate of SIMs, especially as the numbers increase. Many redundant connections remain active and can prove costly over time. Performance is also an issue – the quicker a problem is identified, the quicker it can be rectified. SIMPro uses a single view across the entire estate – regardless of network – all on one platform. For the first time, SIs can see where they can reduce costs, make efficiencies and now, with a raft of new features planned, they can make even greater savings.”

Some of SIMPro’s new features will include real-time GPRS monitoring and analysis, AT Command Device Management which removes call out costs, and SIMDev. SIMDev is a platform which allows SIs to develop applications separately to legacy systems; allowing development of Android, Windows or Bada applications without the need for extortionate development costs. Using SIMDev, SIs can bring new applications to market in double-quick time.

Phil Cole concludes: “Users of SIMPro tell us that it is the most effective way to gain a global view of the entire estate of SIM cards, across many operators and countries, terminated through one VPN. With this additional investment, we’re looking forward to giving users even more value through innovative analytics and cost-saving support tools.”