London, 24 November, 2010 – PageOne Communications, the UK’s leading mobile messaging company to the public sector and enterprise today announced its incident management solution, Flare, is being rolled out nationally by the British Red Cross to streamline and reduce emergency response times during major incidents.
Flare is an award-winning powerful suite of products designed for organisations that require a highly reliable messaging infrastructure to deal with major incidents and emergencies. Flare streamlines responses to a critical incident with a host of built-in features designed to minimise reaction time and maximise efficiency. The Red Cross can get in touch with key staff such as volunteers, directly from the control centre or remotely via a secure web account using any combination of SMS, email, UK paging, landline, voice or fax. And, with a multi-channel response capability including 2-way SMS, WAP and a scaleable voice option, it allows personnel to be in control of a situation, wherever they are located.
With document storage, MMS, mapping and location based services, Flare enables organisations to assess an incident and rapidly respond. Using Flare, you can plan ahead - SmartGroups can be set up in advance so that during an incident, organisations only have to send one message and it cascades to all volunteers quickly and effectively.
As a communications partner, PageOne is working together with the Red Cross to roll out Flare across all regions. It is this collaborative approach that was recognised at the National Go Awards in which PageOne’s Flare product was awarded Best Service.
John Blake, National Emergency Response Co-ordinator, British Red Cross commented “We are finding Flare to be invaluable for both day to day operations and in responding to major incidents, and are delighted to be rolling it out nationally.”
He continued “In the event of a major incident, making voice calls is time consuming. With Flare we can now contact large numbers of volunteers quickly, see their availability and provide them with just the vital information. This ensures a professional and timely response which our Cat 1 and 2 partners have come to expect and rely on.”
Clair Cawley, Director of Marketing, PageOne Communications added “As a voluntary organisation, The British Red Cross plays a pivotal role in its ability to respond quickly to a major incident. Effective communication is central to the work that it does and we’re proud to be providing the messaging solution that enables it.”
The public sector is a core market for PageOne, which has over 20 years experience in delivering unique, reliable messaging solutions. It is because of this expertise that PageOne is an accredited supplier under the OGC mobile solutions framework.
