11 November 2010; Warrington, UK and Orlando US: MDS, an award-winning provider of enterprise customer experience management solutions for communications service providers,’ today announced the launch of BillAnalyzer 7. The foundation of MDS’ business e-billing and analytics solution, this latest version of BillAnalyzer enables service providers to provide their corporate and SME customers with an integrated invoicing and analytics tool; giving a single view of multi-service and multi-user billing.
MDS’ BillAnalyzer 7 provides an overarching focus on ease of use and flexibility for the business customers of service providers, removing the complexity of e-bill management and analysis for enterprise and SME businesses. For service providers, the MDS e-billing and analytics solution provides an opportunity to differentiate around converged account management services, enabling new service provider revenue growth opportunities among business customers as well as billing cost reduction.
Specific advantages service providers can provide their business customers through MDS BillAnalyzer 7 include:
- Easy to use web based UI – Dynamic navigation and search capabilities
- Corporate organisation structure navigation – Visual billing structures ensure simple navigation and rapid access to the required information
- Configurable usage filter sets – Supports the sophisticated filtering of data such as out of hours, international and premium rate use
- Custom operational business hierarchies – ‘Drag and drop’ actions create a user-defined hierarchy that reflect cost centres and project teams, aligning reporting with business operations
- Configurable usage watch points – Monitor usage such as device, account and group with unlimited monitoring watch-points
- Bundle utilisation gauges – View consumption of shared and individual bundles, easy to monitor current usage and remaining allowances to remove the risk of ‘bill shock’.
Gary Steen, CTO of MDS commented, “At MDS we understand the complexities and requirements of supporting a business customer base, so it is key that we enable service providers to support their business customers with e-billing services that not only present a single view of services, but enable the analysis of corporate telecoms use in a way that data can support informed decision making.
Steen continued, “Furthermore, the use of our powerful analytics engine within the solution provides a light touch integration model that can simply consolidate data from multiple CRM and billing source systems without the complexity normally associated with such migration.”
