Intermedia EMEA partners can now integrate their Partner Portal with Salesforce and ConnectWise to grow their cloud services footprint without adding to their accounting and sales overhead.

“Intermedia is committed to continuously developing new tools and improving our services to make it easier for our partners and customers to do business,” says Ed Macnair, managing director EMEA at Intermedia. “The integration of Salesforce and ConnectWise with our Partner Portal allows us to offer a more seamless business platform not only for partners, but administrators and end-users as well.”

Intermedia is the world’s largest one-stop shop for cloud IT services and business applications. Its industry-leading Partner Programme enables MSPs and VARs to resell hosted Exchange, Lync, Sharepoint, Email Archiving and other services. Now, in addition to controlling their own pricing, bundling, branding and customer relationships, Intermedia EMEA partners can streamline their workflows with integrations between their three main business platforms:

Salesforce – The world’s largest provider of customer relationship management software with more than 100,000 customers

ConnectWise – The No. 1 business management platform worldwide with more than 80,000 users

Intermedia’s Partner Portal – The single point of control for Intermedia partners to manage their businesses, services, and collective 350,000+ users

With the Salesforce integration, partners can:

Sync customer account data from the Intermedia Partner Portal to Salesforce

Sync their Intermedia plan pricing with Salesforce pricing books

Track product usage to easily spot selling opportunities

Easily generate quotes without having to manually copy and paste data from the Partner Portal

Create new accounts directly in Salesforce and automatically synchronise to the Partner Portal

With the ConnectWise integration, partners can:

Simplify their billing processes and reduce the amount of time spent generating invoices

Export their catalogue of Intermedia products and services

Ensure product and customer usage data in the Intermedia Partner Portal are automatically updated in their billing system

Eliminate the need to manually update billing agreements (exclusive to ConnectWise integration)

“We leveraged these integrations to effortlessly bring our Intermedia services into our existing business processes,” said Jon Matero, president and CEO of Network Heroes, an Intermedia partner. “We maintain a single system of record for all our CRM and accounting needs, and keep our accounting and sales teams more focused and more productive. It’s going to save us hundreds of man-hours this year.”

Intermedia is committed to making it simple for partners to run their businesses and profit from managing cloud services. These integration apps are being offered free of charge via Intermedia’s Partner Portal; each is designed to take less than 30 minutes to set up.

To find out more about the Intermedia EMEA Partner Programme, click here: http://www.intermedia.co.uk/partners