Highlights Significant Business and Operational Benefits
London - March 2, 2011 - Endeca Technologies, Inc., a search and business intelligence (BI) company, today announced the results of Forrester Consulting's Total Economic Impact (TEI)TM Case Study The Total Economic Impact of Endeca Latitude®, March 2011. Based on interviews with and analysis of Endeca customers, the commissioned study conducted by Forrester Consulting on behalf of Endeca concluded that Endeca Latitude® generated a return on investment (ROI) of 330% over three years.
Forrester Consulting interviewed four Endeca customers that have deployed Endeca Latitude® in different use cases. The subjects of the study included a manufacturer of high tech consumer products, a national defense department, a global manufacturer of durable consumer goods, and an automobile manufacturer. According to the study, these organisations shared a common goal: "to allow employees access to data that was not easy to access, in a way that would allow them to answer questions without knowing in advance what the questions were."
According to the Forrester Consulting TEI Study, "Endeca Latitude drives business outcomes through efficient data discovery." Specific business benefits highlighted in the study include:
- "Improved labour productivity associated with data analysis."
- "Parts and materials purchases savings."
- "Improved labour productivity associated with data discovery."
- "Engineering change orders avoided due to non-optimal part selection."
In addition, the study identified benefits to the IT organisation, including:
- "Cost avoided associated with user training."
- "Cost avoided associated with data preparation and report creation."
The study also noted that "the interviewed organisations use a phased approach to their Endeca Latitude deployments and started with a pilot or limited deployment project." These pilot projects were used to "demonstrate the value of Endeca Latitude to upper management via a ‘quick win'...the pilot projects allowed the organisations to secure funding for larger or full scale deployments."
"This study validates the value our customers have experienced in a very tangible way," said David Caruso, vice president, product management and marketing at Endeca. "By quantifying the value of time saved and money spent, this study has defined the hard ROI of better decision making, which has been traditionally viewed as a soft benefit. Forrester Consulting has also identified that demand for Endeca Latitude-based systems was growing in their organisations."
Forrester's TEI methodology helps companies demonstrate, justify, and realise the tangible value of IT initiatives to both senior management and other key business stakeholders. It consists of four components to evaluate investment value: benefits, costs, risk and flexibility.
To listen to an overview of The Total Economic Impact of Endeca Latitude by Forrester's Project Director, Michael Speyer, and to download the full study click here.