…Virtual classroom support delivered through the web into the comfort of your home...
LONDON – Wednesday 15th December 2010 – ILX Group plc, the global software company delivering innovative Best Practice training solutions, today launched its accredited ITIL® Live course. This online training course is facilitated by experienced ITIL® trainers and supported through cutting edge e-learning content to help candidates prepare for the ITIL® Foundation examination.
The ITIL® course is delivered via ILX’s secure online ‘ITIL® Live’ portal. The portal provides access to a ‘personal training plan’ tailored for each delegate, together with targeted resources to support learning, much like a real class room, and also creates a collaborative social learning workspace for course delegates to share knowledge and ideas with fellow students.
The online training modules are run as live interactive sessions, in short 60–90 minute segments over two days. The modules have a clear learning path running throughout, showing student milestones and actions. During the sessions, delegates are able to ask questions, chat with the tutor and gain instant feedback. A full ITIL® Foundation exam simulator is provided in the course programme to help delegates test their understanding and prepare for the formal exam. In addition, the exam fee is included in the cost of ITIL® Live; the exam may be booked whenever delegates are ready, but must be completed within 12 months of purchase.
Eddie Kilkelly, Chief Operating Officer at ILX Group, commented, “The whole ITIL® Live learning experience is supported by highly experienced ILX trainers, case studies and simulation exercises and it offers a significant advantage over traditional classroom training. ITIL® Live reduces the learner’s requirement to undertake hours of classroom training. Similarly, the learner benefits from not having to travel to a training venue and this will appeal to those in remote areas not well served by the training industry or for those who could not otherwise travel – for example due to bad weather. Furthermore delegates are able to dip in and out of e-learning modules to help them build their confidence towards participating in the virtual classroom sessions and undertaking the formal exam.”
The course will benefit:
- Individuals who require a basic understanding of the ITIL® V3 framework and how it may be used to enhance the quality of IT service management within an organization
- IT professionals that are working within an organisation that has adopted and adapted ITIL® V3 who need to be informed about and thereafter contribute to an ongoing service improvement programme
- IT Service Providers, IT Directors and Managers, CIOs, Business Managers and Service Management Consultants
Kilkelly adds, “Most people find it difficult to take time out of the office to attend a training course, which is why this solution works extremely well. We have combined interactive
e-learning content with a virtual classroom, which is proven to significantly increase pass rates and students’ confidence in the subject matter. This on-line programme builds upon this approach to provide the ultimate in flexibility and convenience. Each delegate is able to progress at his or her own pace on an individual basis, at their preferred location, and repeat sessions if they need to develop a better understanding of a specific topic. Ultimately, delegates are provided with the learning and support they need to help deliver a successful result and a good return on investment in the training.”
