EVOip to record and analyze VoIP calls at contact center for Yas Marina Circuit

Hoesbach/Germany, October 24, 2011 – ASC (www.asctelecom.com), a leading global provider of innovative solutions to record, analyze and evaluate multimedia-based communications, today announced it will implement its VoIP recording solution EVOip together with its Partner INSIYABI, at the contact center for the Grand Prix of Abu Dhabi. As of November 2011, all calls will be preserved.

The system will be integrated in the existing IT infrastructure at the contact centre for the YAS Marina Circuit, one of the most technologically advanced courses in the world. Located on a small island in the Persian Gulf facing Abu Dhabi, the circuit was inaugurated in 2009 with the final race of the Formula One™ World Championship. 

EVOip, an entirely software-based solution, captures telephone calls from the network and enables storage, playback and archiving of the entire interaction. It also records encrypted calls, protects customer data by meeting stringent standards from the payment card industry (PCI DSS), and provides access to many functions directly through the IP phone.