…Long-Term Customer Relationships Drive Continuous EBIT Growth since 2004…

New York, NY and Oslo, Norway:  November 16, 2010: Confirmit, the largest global software vendor for Customer Feedback, Employee Feedback and Market Research announces its 2010 third quarter results. The company has seen a large rise in the number of customers committing to multi-year contracts as they recognize the value driven by the Confirmit Horizons platform.

Corinne Sandler, Founder and CEO, Fresh Intelligence notes: “Since implementing the Confirmit platform last year, our revenues have increased by 350%. Because of Confirmit’s outstanding security capabilities, we’ve been able to increase the amount of work we undertake for financial institutions, and we’ve boosted response rates as we take advantage of the highly engaging multi-media functionality within the platform.”

“The rise of multi-year contracts from both new and existing customers is indicative of our customers’ confidence in both our technology and our organization.” comments Henning Hansen, President and CEO, Confirmit.  “This, combined with the large number of six-figure deals that we’ve brought in, have made this a hugely successful quarter for the company, following an exceptional first half of the year.”

Highlights from the third quarter include:
•         Successful release of the Confirmit Horizons Version 15 Service Pack, featuring over 600 improvements to the platform.
•         A 30% increase in the number of surveys completed on the SaaS platform in the first nine months, with a record number during September.
•         A 66% increase in the number of people trained on the Confirmit platform over Q3 2009.
•         A complete re-launch of the company website at www.confirmit.com.
•         Over 20 six-figure deals signed in the quarter, taking the year-to-date figure over 80.

Hansen concludes: “Throughout 2010 we’ve further increased our commitment to customer service and this strong financial performance is the result of that commitment. Confirmit’s extremely strong financial position, coupled with the growing demand for strategic feedback and market research programs puts the company in an excellent situation for the final quarter of the year and beyond.”