- Communications recording applications are compatible with key Avaya contact center and IP telephony solutions
- Helps businesses verify transactions and improve agent performance

Hoesbach, Germany — ASC telecom AG, a leading global provider of innovative solutions to record, analyze and evaluate communications, today announced that its EVOip active and MARATHON EVOLUTION recording solutions are compliant with key IP telephony and contact center solutions from Avaya, a leading global provider of business communications applications, systems and services.

EVOip active and MARATHON EVOLUTION help businesses record VoIP and traditional communications respectively.  EVOip active is compliance-tested on Avaya Aura™ Communication Manager 5.2 with with Avaya Aura™ Application Enablement Services 5.2, Avaya Aura™ SIP Enablement Services 5.2.  MARATHON EVOLUTION with CTIntegration is compliance tested on Avaya Aura™ Communication Manager 5.2 with Avaya Aura™ Application Enablement Services 5.2.

Guenther Mueller, Chairman and CEO of ASC, said, “Our certifications for Avaya Aura™ ensure that all our Avaya clients will benefit from the full interoperability of our recording solutions for both traditional and IP infrastructures.  In addition, Avaya’s open, standards-based platforms will help to incorporate new recording technologies easily and cost-effectively and uncover new possibilities for getting more out of customer’s communications infrastructure on an enterprise-wide basis.”

ASC telecom AG is a member of the Avaya DevConnect program — an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.

As a Gold member of the program, ASC is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab.  There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant.  Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.

“Companies like ASC are expanding the choices available to Avaya customers,” said Eric Rossman, vice president, Developer Relations and Technical Alliances, Avaya.  “With a broad selection of standards-based solutions that are compliance-tested for interoperability, businesses can use communications strategically in their operations and make critical information readily available to both clients and employees.”