Flexible System Handles Diverse Media in Alcatel-Lucent Environment

Hoesbach/Germany, February 22, 2013 – ASC telecom AG (www.asctelecom.com), a leading global provider of innovative solutions to record, analyze and evaluate communications, and Credit Agricole Cheuvreux (CA Cheuvreux), the leading independent European equity broker, today announced the successful implementation of a communications recording solution to handle diverse media in an Alcatel-Lucent communications environment. The system provides central management at CA Cheuvreux’s Paris headquarters with 15 global subsidiaries.

ASC’s MARATHON EVOLUTION for DR Link and EVOip for IP DR Link integrate and record TDM and IP phones, SIP and GSM devices, and trading turrets in a system with high business continuity and disaster recovery for all components and architecture. In a system compatible with Alcatel-Lucent’s OmniPCX Enterprise Communication Server, ASC provides active and passive VoIP recording, including encrypted calls, for up to 280 concurrent channels per server.

Dr. Frank Schaffrath, CEO of ASC, said, “Our implementation for CA Cheuvreux represents an amazing example of our ability, in tandem with Alcatel-Lucent, to centralize communications recording for a diverse global organization, achieving increased efficiency and cost savings as a result. Even more important, the system’s scalable and fail-safe architecture makes it ideal for financial institutions requiring both high business continuity and the ability to accommodate change.”

Schaffrath continued by listing additional capabilities of the CA Cheuvreux solution. A software-based system without any proprietary hardware, it provides recording control and retrieving information directly on the Alcatel-Lucent phone display. The capture of call index data such as phone numbers or call direction is enabled through CTI integration. And the solution is compatible with the Alcatel-Lucent DR (dedicated recording) link, a secure interface to support voice recording.

CA Cheuvreux’s new system takes up less space on its trading floor, merges different recording systems and increases employee mobility. It allows adaptation to changing technical demands while simultaneously reducing telephone and videoconferencing costs.