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Call Center Software - Your Tool of Choice in Customer Relations Call Center Software - Your Tool of
Choice in Customer
Relations
The call center
represents your first line of
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Stephen Taylor
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811
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August 04, 2007, 02:45:03 PM
by Stephen Taylor
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Complaining Consumers Complaining Consumers
The
salesman's job is to be well
informed; extremely well informed. For
this informa
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Stephen Taylor
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919
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August 04, 2007, 02:44:40 PM
by Stephen Taylor
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Under Promise & Over Perform: The Art of Managing Customer Expectations Under Promise & Over Perform: The
Art of Managing Customer
Expectations
I'll
always feel warmly about
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0
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Stephen Taylor
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760
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August 04, 2007, 02:43:56 PM
by Stephen Taylor
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We Sell For Less and Our Stores Are a Mess! We Sell For Less and Our Stores Are a
Mess!
What kind of image
do you present when marketing your
products? Are
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0
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Stephen Taylor
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856
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August 04, 2007, 02:43:14 PM
by Stephen Taylor
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Customers - Hold Onto the Ones Youve Got Customers - Hold Onto the Ones Youve
Got
You probably spend a
great deal of your time looking for
newcustomers
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0
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Stephen Taylor
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896
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August 04, 2007, 02:42:51 PM
by Stephen Taylor
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Customer Service, the Internets Primary Neglected Business Concern Customer Service, the Internets Primary
Neglected Business
Concern
Customer service
is everything to a business
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0
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Stephen Taylor
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870
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August 04, 2007, 02:42:19 PM
by Stephen Taylor
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Customer Satisfaction and the Service Business Customer Satisfaction and the Service
Business
The relationship
between customer satisfaction and
success of a
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0
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Stephen Taylor
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810
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August 04, 2007, 02:41:07 PM
by Stephen Taylor
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Automating Your Customer Support Automating Your Customer
Support
My regular readers
will know that one of the things I
highly recommend doing w
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0
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Stephen Taylor
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918
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August 04, 2007, 02:40:29 PM
by Stephen Taylor
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Passing the After-Sales Test Passing the After-Sales
Test
Some time ago a major
UK food retailer decided to branch out
into non-foods. Well,
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Stephen Taylor
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897
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August 04, 2007, 02:40:05 PM
by Stephen Taylor
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5 Golden Online/Offline Business Rules To LIVE Or DIE By 5 Golden Online/Offline Business Rules
To LIVE Or DIE By
Whether
online or off, if you plan on running or
maint
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0
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Stephen Taylor
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801
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August 04, 2007, 02:39:40 PM
by Stephen Taylor
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Making Your Contacts Work For You Making Your Contacts Work For
You
The best way to
explain this concept is to tell you a
story. While calling fo
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0
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Stephen Taylor
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816
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August 04, 2007, 02:39:17 PM
by Stephen Taylor
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Importance of Good Customer Support in Online Computer Peripherals Shops Importance of Good Customer Support in
Online Computer Peripherals
Shops
Looking for hi-fi
computer peripherals
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0
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Stephen Taylor
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745
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August 04, 2007, 02:38:44 PM
by Stephen Taylor
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Revealed ? A Simple Formula For Success! Exceeding Expectations Revealed ? A Simple Formula For Success!
Exceeding
Expectations
Delight =
Customer Expectation plus 1. This was
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0
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Stephen Taylor
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805
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August 04, 2007, 02:37:26 PM
by Stephen Taylor
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4 Things Your Clients Want From Your Company 4 Things Your Clients Want From Your
Company
Sure, all clients
are different. They have different kinds
of stre
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0
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Stephen Taylor
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830
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August 04, 2007, 02:36:51 PM
by Stephen Taylor
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CRM - Its Relevance CRM - Its Relevance
In
today's demanding economy, the
first line of any business during
economic uncertain
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0
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Stephen Taylor
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873
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August 04, 2007, 02:36:17 PM
by Stephen Taylor
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Client Service as a Competitive Advantage Client Service as a Competitive
Advantage
As someone who
has been heavily involved facilitating
strategic plann
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0
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Stephen Taylor
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826
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August 04, 2007, 02:35:41 PM
by Stephen Taylor
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How Not to Get Stiffed, Improving Your Collection Procedures How Not to Get Stiffed, Improving Your
Collection Procedures
Some
businesses have slow paying customers or
past
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Stephen Taylor
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741
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August 04, 2007, 02:35:07 PM
by Stephen Taylor
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The Drawback of Hacking Off a Blogger Through Weak Process Gaps and Pathetic Cus The Drawback of Hacking Off a Blogger
Through Weak Process Gaps and Pathetic
Customer Service
With all
of the r
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0
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Stephen Taylor
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796
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August 04, 2007, 02:33:43 PM
by Stephen Taylor
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Add Value - And Kill Mediocrity in Customer Service Add Value - And Kill Mediocrity in
Customer Service
There are
two kinds of customer service we all
experience o
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0
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Stephen Taylor
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841
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August 04, 2007, 02:33:07 PM
by Stephen Taylor
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Automating Your Help Desk Workflow Automating Your Help Desk
Workflow
Do you know you
can open, answer, close and report help
desk information wit
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0
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Stephen Taylor
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812
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August 04, 2007, 02:32:29 PM
by Stephen Taylor
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