Rostrvm Solutions supplements Partner Business Development team to extend reach into the contact centre universe

Woking (UK), March 2008 – Rostrvm Solutions, the UK based designer and developer of contact centre software applications, has appointed Mike Goode as Head of Business Development and Mark Lockyer to focus on developing business through complementary partners.

Goode has more than 20 years successful business development experience in the dynamic Call Centre marketplace, with companies such as AT&T/Lucent, Dimension Data and more recently CosmoCom. ”The contact centre market is a huge opportunity for  Alliance Partners such as Systems Integrators (SIs) & Value Added Resellers (VARs) to generate additional revenues. Whilst Rostrvm has always worked with partners this new focus migrates informal alliances into a more formal, structured framework that will benefit everyone,” Goode commented.

Lockyer continued “Rostrvm is one of those well kept secrets. If you know us at all then you will recognise the wealth of experience in high-end, blue-chip call centres. But, with the advent of rostrvm’s SIP architecture, the advanced functionality provided to the largest contact centres can be economically applied to all customers, large and small delivered through business partners.”
 
Mark and Mike bring a wealth of call centre and channel experience to Rostrvm Solutions gained with organisations such as Storacall and Lucent They are actively recruiting partners who are seeking revenue growth in this exciting contact centre universe.

Rostrvm Solutions can be contacted on 0800 6122 192 or via the Rostrvm Solutions web site www.rostrvm.com

Rostrvm Solutions designs, manufactures and supports call centre software. Rostrvm was established in 1986 as a division of Royalblue, the financial trading applications company.  Today Rostrvm Solutions is privately owned and based in the UK in Woking, Surrey.

The rostrvm product suite is used in call centres of all sizes enhancing existing call centre technology investments and supporting new contact methods such as Voice over IP, email and SMS text messaging.

Rostrvm Solutions regards independence as a major benefit to customers and partners – it guarantees the openness of their technology and the objectiveness of their approach and advice. www.rostrvm.com