Orient Technologies Pvt. Ltd. stands out different from its competition not only because of its revenue but because of the credentials & value addition capabilities we carry as well. Today 40 Crore turnover with branches at major metros like Delhi, Bangalore, Chennai, Ahmedabad are strengthening our revenues at the same time helping our corporate customers to support their branch offices as well. Industry is moving towards a service & support orientation in such scenario it makes it very important to have the IT partner who can render the services in the location where organization is making business. Apart from these major metros & B class cities we do have our support network spread across the country which we call and bank on as our support locations. And these ranges from Satpur, Sinnar, Goa, Ankleshwar & many other locations.
Control user logical access to organization resources in Business Application platforms and servers according to pre-set of system rules and policies.
Document security administration procedures and practices.
Maintain a controlled user access environment from different capacities of employees on need-to-perform basis.
Maintain the integrity of business approvals on each user access request from standard tool and process.
Control user on privilege/emergency access request to ensure these activities are monitored and approved, and the password timely reset.
Monitor the request system and process them from work queue assigned
Apply change to system policy and control setting under standard change management process.
Respond to audit and LOB request to produce user profile report for periodically review.
Help resolving user logon problem being reported and escalated.
Require to work on off-hour support in respect to the roster assigned.
Foster continuous improvement workflow to streamline the process of producing quality and timely outputs in meeting service level expectancy.
Provide support to Disaster Recovery in linking up the backup user profiles in Business Continuity Plan and to perform drill on getting expected result.
Timely recording work type and hours in PAR system.
Desired Profile
Excellent Communication Skills
Customer orientated and a good team player
Professional and committed
Need to work overtime and under pressure
Proficient knowledge of account administration in user account
management in Microsoft SQL or Oracle base applications.
Product knowledge of Lotus Notes V5 & 6
Proactive, driven and able to work on their own initiative
Problem Solving / Troubleshooting skills.
Flexible with regard to working in 24 X 7 shifts, On-Call & weekends
Address
2/3, Niraj Industrial Estate,
off Mahakali Caves Road
Andheri (East)
Mumbai - Maharashtra ,Ind 400 093
Email :
[email protected]
