We are Cactus Communications, a company dedicated to providing high-quality written English solutions to clients worldwide. We began operations in April 2002 with a team of five, providing editing services; we are now a team of 100+, and our services span editing, transcription, education, research, and content development.
As Associate, Client Servicing, you will be involved in:
-Management and growth of our retail client base through daily interaction via email thereby building and strengthening relationships with clients
- Receiving client inquiries and responding to them in a prompt, clear and efficient manner
-Exchanging accurate information about our services with clients
- Negotiating and exchanging information with managers in the editing team
-Interacting with the Payments department to resolve payment issues
-Graduate or post-graduate (preferably management background)
-Excellent communication skills, especially written English communication
- Strong analytical, organizing and negotiation skills
- Strong customer focus
- Respect for deadlines, ability to multitask, and work under pressure
- Good computer skills, especially e-mail
http://corp.naukri.com/mynaukri/mn_newminnernew.php?filename=070907002421
