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Create a Positive, Upbeat, Can-Do Workforce and Dazzle the Customer with Your Ca
Create a Positive, Upbeat, Can-Do
Workforce and Dazzle the Customer with
Your Caring!
Given the
choice of deali
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Stephen Taylor
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686
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August 04, 2007, 12:27:35 PM
by Stephen Taylor
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7 Bits Of Critical Information You Cant Afford NOT To Know About Your Customers
7 Bits Of Critical Information You Cant
Afford NOT To Know About Your
Customers
If you think
customer relations
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Stephen Taylor
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747
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August 04, 2007, 12:28:00 PM
by Stephen Taylor
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Customer Service Is Dying - and Im Not Feeling So Good Myself
Customer Service Is Dying - and Im Not
Feeling So Good
Myself
Have you ever
called a company and been greeted w
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Stephen Taylor
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688
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August 04, 2007, 12:28:24 PM
by Stephen Taylor
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4 Customer Service Mistakes Companies Should Avoid Making
4 Customer Service Mistakes Companies
Should Avoid Making
1)
Being placed on hold endlessly.
Don't you jus
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Stephen Taylor
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789
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August 04, 2007, 12:28:46 PM
by Stephen Taylor
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Who Says the Customer is Always Right?
Who Says the Customer is Always
Right?
We all know the old
adage, "The Customer is Always
Right." If
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Stephen Taylor
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689
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August 04, 2007, 12:29:08 PM
by Stephen Taylor
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Say It With Humor
Say It With Humor
When you
own a business, you may find yourself in
situations that may be a little tricky
to h
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Stephen Taylor
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702
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August 04, 2007, 12:29:41 PM
by Stephen Taylor
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Foolproof Customer Service Strategies (That Only A Fool Would Try!)
Foolproof Customer Service Strategies
(That Only A Fool Would
Try!)
Ever notice how
customer service varies fro
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Stephen Taylor
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709
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August 04, 2007, 12:30:28 PM
by Stephen Taylor
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Customer Service and Call Center Outsourcing, Whats The Buzz?
Customer Service and Call Center
Outsourcing, Whats The
Buzz?
The buzz is all
about customer service and call c
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0
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Stephen Taylor
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686
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August 04, 2007, 12:30:56 PM
by Stephen Taylor
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Handling Customer Complaints
Handling Customer
Complaints
Even the best
business will receive an occasional
customer complaint. Knowing how
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Stephen Taylor
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704
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August 04, 2007, 12:31:22 PM
by Stephen Taylor
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Your Number One Asset
Your Number One
Asset
Customers put you in
business, keep you in business, and they
can put you out of business
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Stephen Taylor
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689
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August 04, 2007, 12:31:45 PM
by Stephen Taylor
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Post Office, Incredible Lady Postmaster
Post Office, Incredible Lady
Postmaster
There are two
Post Offices that I routinely visit. One
is the office th
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Stephen Taylor
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693
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August 04, 2007, 12:36:10 PM
by Stephen Taylor
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Why Cant Microsoft Make Soft Packaging?
Why Cant Microsoft Make Soft
Packaging?
Why is it that
Microsoft wants you to buy its product
but does not want
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Stephen Taylor
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674
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August 04, 2007, 12:36:32 PM
by Stephen Taylor
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Communicating Value
Communicating
Value
Abstract: People buy
for their reasons, not yours. This
article covers the key elements tha
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Stephen Taylor
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711
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August 04, 2007, 12:36:52 PM
by Stephen Taylor
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The Death of the Loyal Customer
The Death of the Loyal
Customer
One of my classes
in management focused on the repeat
customer. The course stre
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Stephen Taylor
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703
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August 04, 2007, 12:37:13 PM
by Stephen Taylor
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Difficult Customers - Theres No Such Thing
Difficult Customers - Theres No Such
Thing
A couple of years
ago I had a call from a Customer
ServiceManager wo
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Stephen Taylor
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677
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August 04, 2007, 12:37:48 PM
by Stephen Taylor
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How To Build a Profitable Business
How To Build a Profitable
Business
It's never
too soon to start saying thanks to your
clients, vendors and
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Stephen Taylor
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720
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August 04, 2007, 12:38:20 PM
by Stephen Taylor
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Improving Customer Service
Improving Customer
Service
Improving customer
service starts at the top - with us
owners and managers. We need
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Stephen Taylor
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695
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August 04, 2007, 12:38:46 PM
by Stephen Taylor
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Whats For Lunch?
Whats For Lunch?
As an
entrepreneur, I'm always intrigued
by small businesses, home-based or not,
that exc
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Stephen Taylor
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700
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August 04, 2007, 12:39:09 PM
by Stephen Taylor
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Doors by Catering to Your Clients
Doors by Catering to Your
Clients
Clients? they are
the most important influence in the
success of any business
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Stephen Taylor
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666
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August 04, 2007, 12:39:31 PM
by Stephen Taylor
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Keeping Clients Happy Keeps them Coming Back
Keeping Clients Happy Keeps them Coming
Back
Whether you are a
seasoned small business professional, or
you hav
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Stephen Taylor
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671
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August 04, 2007, 12:39:51 PM
by Stephen Taylor
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