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A White Paper: Profiting with Kindness
A White Paper: Profiting with
Kindness
In 2002, there
wasn't much interest for Kindness
in business, and s
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Stephen Taylor
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1055
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August 04, 2007, 02:11:45 PM
by Stephen Taylor
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A New Way To Handle Complaints, Or Is It?
A New Way To Handle Complaints, Or Is
It?
What a lot of money we
have been wasting on dealing with
customer com
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0
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Stephen Taylor
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807
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August 04, 2007, 12:52:04 PM
by Stephen Taylor
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8 Critical Steps to Establish a Customer Service Culture
8 Critical Steps to Establish a Customer
Service
Culture
"Every
company's greatest assets are its
cus
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Stephen Taylor
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837
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August 04, 2007, 01:55:58 PM
by Stephen Taylor
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7 Bits Of Critical Information You Cant Afford NOT To Know About Your Customers
7 Bits Of Critical Information You Cant
Afford NOT To Know About Your
Customers
If you think
customer relations
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Stephen Taylor
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747
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August 04, 2007, 12:28:00 PM
by Stephen Taylor
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6 Reasons Why Complaining Customers are Golden
6 Reasons Why Complaining Customers are
Golden
With Some Tips on
How to Respond
Tt has probably
happ
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Stephen Taylor
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823
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August 04, 2007, 12:51:12 PM
by Stephen Taylor
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5 Ways Customer Service Managers are Implementing to Increase Customer Focus
5 Ways Customer Service Managers are
Implementing to Increase Customer
Focus
According to a Forum
Corporation s
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Stephen Taylor
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852
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August 04, 2007, 12:08:14 PM
by Stephen Taylor
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5 Golden Online/Offline Business Rules To LIVE Or DIE By
5 Golden Online/Offline Business Rules
To LIVE Or DIE By
Whether
online or off, if you plan on running or
maint
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0
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Stephen Taylor
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825
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August 04, 2007, 02:39:40 PM
by Stephen Taylor
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4 Tips Toward Overcoming Bad Customer Service
4 Tips Toward Overcoming Bad Customer
Service
Customer service
is the pits, you say. You are not alone.
One of
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Stephen Taylor
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793
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August 04, 2007, 02:28:47 PM
by Stephen Taylor
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4 Things Your Clients Want From Your Company
4 Things Your Clients Want From Your
Company
Sure, all clients
are different. They have different kinds
of stre
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0
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Stephen Taylor
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848
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August 04, 2007, 02:36:51 PM
by Stephen Taylor
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4 Myths about Customer Value
4 Myths about Customer
Value
The purpose of
business is to create and retain a
customer.
Much has be
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Stephen Taylor
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836
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August 04, 2007, 12:17:48 PM
by Stephen Taylor
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4 Easy Steps to Better Online Customer Support
4 Easy Steps to Better Online Customer
Support
Customer support
is very important when you're
running a bu
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0
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Stephen Taylor
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706
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August 04, 2007, 12:47:20 PM
by Stephen Taylor
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4 Customer Service Mistakes Companies Should Avoid Making
4 Customer Service Mistakes Companies
Should Avoid Making
1)
Being placed on hold endlessly.
Don't you jus
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Stephen Taylor
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789
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August 04, 2007, 12:28:46 PM
by Stephen Taylor
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3 Special Benefits Every Customer Wants
3 Special Benefits
Every Customer Wants
Every
customer looks for 3 special benefits
whe
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Stephen Taylor
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769
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August 04, 2007, 12:15:00 PM
by Stephen Taylor
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11 Ways to Get What You Want - Be a Clever Customer!
11 Ways to Get What You Want - Be a
Clever Customer!
We all
want great service, whether we are
buying our weekl
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0
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Stephen Taylor
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766
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August 04, 2007, 12:19:34 PM
by Stephen Taylor
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11 Moments of Truth
11 Moments of Truth
These
moments come when a customer or
client?
1. Hears someone else
praise you o
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0
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Stephen Taylor
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904
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August 04, 2007, 12:24:15 PM
by Stephen Taylor
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10 Customer Service Quality Statements to Measure up Against
10 Customer Service Quality Statements
to Measure up Against
It
might sound quick and simple, to say how
well y
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0
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Stephen Taylor
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808
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August 04, 2007, 12:08:35 PM
by Stephen Taylor
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