WALK-IN INTERVIEWs conducted on all Week -days ( MONDAY to FRIDAY) for CUSTOMER SUPPORT EXECUTIVE
Job Description
Internal Help Desk - L1 - VOICE Support (Windows)
Answer Service Desk Calls for Bank of NewYork Mellon Internal end user.
Provide Level 1 Support in resolving password related issues.
Resolving customer queries.
Meet established OLA and SLA for Call Handling .
Desired Profile
Excellent Communication Skills ( Written and Verbal).
Customer Handling Skills.
Experience in handling Windows- Support would be plus.
Good analytical skills
Willingness to work in night shift ( rotational).
Ability and willingness to learn quickly in a fast pace environment.
Qualification BSc. BCom and B.A (only non- Engineers)
Time Slot - 11:30 AM to 8:00 PM.
Please confirm the timing and also carry hard copy of your resume.
Our address:
i Nautix Technologies India (P) Ltd,
8th Floor, Ascendas International IT Park, Canal Bank Road, Taramani, Chennai - 600 113.