Thame, Oxon, UK:  2 March, 2010 –  MeetingZone’s (www.meetingzone.com) new collaboration portal raises industry standards by taking ease of use and self service functionality to the highest levels in the marketplace.  The new portal will help to drive the widespread adoption of integrated conferencing and collaboration solutions. 

“We have spent the last year carefully looking at the audio and web conferencing and collaboration requirements of our existing and potential customers and analysing the perfect user journey around MeetingZone’s website, which enables them to locate and operate all of our key functions in a simple elegant way,” explained Tim Duffy, CEO for MeetingZone, one of the world’s largest independent conferencing and collaboration service providers.   

“We have integrated all of that extensive research with our own collaboration expertise to design and build an industry leading intuitive conferencing portal that makes it easier than ever before for everyone to collaborate online,” continued Duffy.  “Our users are now able to quickly plan, activate, monitor, manage and control collaboration sessions themselves with a few simple mouse clicks.”

Marc Beattie Managing Partner, Wainhouse Research added, “MeetingZone has a unique approach in providing collaboration services.  By making it fantastically easy for users to manage their own accounts, review activity in real time, and provision new users, the company has given more control and in a very accessible fashion than most other providers.”

Conference Control is one of the key features of MeetingZone’s new conferencing portal.  Conference Control enables users to quickly set up or join an integrated conferencing and collaboration session, view participant names, e-mail addresses and company names, record the conference, lock conferences and collaboration sessions, switch to screen sharing or presentation mode, mute and un-mute participants, hold group or one-to-one chat sessions via an Instant Messaging function, hold Q&A sessions and much more. 

”A huge part of our success can be attributed to the company’s integrity and the honest way in which we do business.  This has always been reflected in the openness and transparency of our unique billing system which allows full online account visibility,” commented Duffy.  “Our customers see exactly the same billing information as we ourselves do.  This allows them to accurately monitor and manage their conferencing and collaboration costs from department level down to individual users at any given time.  There are absolutely no surprises when an electronic bill is issued and we are now offering online payment options.” 

MeetingZone first raised standards within the collaboration marketplace on its launch in 2002 with the introduction of its cost effective innovative services, revolutionary billing system and its unfaltering focus on customer service.   

“After eight years of record breaking growth, MeetingZone is once again raising the bar as to how collaboration solutions are delivered,” continued Duffy.  “Our new collaboration portal will help to drive widespread adoption of conferencing and collaboration simply by making the benefits delivered by cost effective solutions easily accessible and easy to use for everyone.”

MeetingZone has worked closely with the UK’s No 1 digital agency, Enable Interactive, on the design and build of its new website.   

"MeetingZone wanted to apply a user-centric approach for their business and customers’ benefit. Enable Interactive can deliver this because we put customer experience at the heart of all our integrated digital campaigns, whether communicating complex issues in a simple way or when using technology innovation for a hard-to-reach-audience,” concluded Matt Connolly, Managing Director, Enable Interactive.