ASC Receives 2007 Product of the Year Award Presented by Customer Interaction Solutions® Magazine

INSPIRATIONcompact Honored for Outstanding Innovation

Hoesbach/Germany, April 1, 2008 – ASC (www.asctelecom.com), a leading global provider of innovative solutions to record, analyze and evaluate communications, announced today that INSPIRATIONcompact has received a 2007 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine (www.cismag.com), the leading publication covering CRM, call centers and teleservices since 1982.

INSPIRATIONcompact provides communications recording and quality monitoring in a single system for small and medium-sized contact centers. It is integrated with ASC’s MARATHON EVOlite to provide traditional, hybrid or pure IP recording. INSPIRATIONcompact records up to 60 S2M, 48 analog or digital channels and up to 32 VoIP channels, and stores up to 175,000 hours of recordings online. Features include browser-based design and access via the Internet from nearly any location; the ability to embed remarks in recorded calls and provide best/worst practice examples; and flexible scheduling of quality monitoring and recording sessions.

Harald Zapp, Chief Operating Officer of ASC, said, “INSPIRATIONcompact is ideal for smaller contact centers committed to improving customer service. Its powerful features facilitate training by supervisors, and its modular and scaleable design ensure growing companies can adapt it to more demanding situations. Customer Interaction Solutions is one of the leading publications for contact centers in the United States, and their recognition means a lot to us because it demonstrates the high value of our product.”

“ASC has proven they are committed to quality and excellence in solutions that benefit the contact center experience as well as ROI for the companies that use them.  I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from ASC in the future,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions.  “For 10 years, Customer Interaction Solutions magazine has been recognizing companies that have demonstrated excellence in technological advancement and application refinements.”

The 10th Annual Product of the Year Award winners were featured in the January 2008 issue of Customer Interaction Solutions magazine.

For more information about the Customer Interaction Solutions’ 2007 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.