Up to 30 minutes of free tech help for everyone in the UK, to get Britain’s misbehaving technology back in line and to take away tech stress. 

London, March 19th 2010: Virgin Digital Help has launched an offer to give everybody in the UK a tech help session lasting up to 30 minutes absolutely free of charge. Users just need to sign-up at www.virgindigitalhelp.co.uk before 31st March and they will be emailed an e-voucher. There’s no lengthy registration process or tricky tie-in. The free help session can be used at any time over the next 6 months, so users can get expert help next time their technology breaks down.

Virgin Digital Help was launched to get Britain’s misbehaving technology back on the straight and narrow. Virgin searched high and wide for the world’s best technical expertise, and then applied some of the famous Virgin magic to make the service ultra useful, friendly and simple. Virgin Digital Help offers people across the UK straight-forward, jargon-free help over the phone, as well as providing fixes to frustrating computer and home technology problems while users wait, using smart remote control technology.

Sir Richard Branson, founder of Virgin Group, said: “As a nation, we’re head over heels with our sleek laptops and quick desktop computers. They let us watch TV and download music. They make our working days possible, keep us up-to-date with our friends, do the sums for us when our brains have stopped working and let us shop anytime, day or night. But just like other little darlings in our lives, they can misbehave sometimes.”

“At Virgin we’re always looking at how we can make peoples’ lives easier. With Virgin Digital Help, we are giving them access to the kind of expert tech support normally reserved for big businesses, at a fraction of the cost. This great offer of up to 30 minutes of help absolutely free of charge means that anyone in the UK can get our experts to fix those niggling issues, offer some useful advice, speed up their computer with a software spring clean, de-bug a wireless network or do a host of other  things that’ll take away their tech stress.”   

Virgin Digital Help recently conducted research with 2,000 British adults that showed how valuable technology is to consumers, but how stressful it is when it stops working. Indeed, a third of the British population say that digital stuff has caused them real stress, with 78% having shouted at their technology, 21% having thrown gadgets against the wall, and 14% having even punched technology.

“Computers help us out in so many ways, but it’s often the case that when you need them the most, they decide to play up,” said Joe Steel, founder of Virgin Digital Help.

“We’re confident that people who try out our free help session offer are going to absolutely love the service. There’s no need to enter any credit card details and you won’t get locked into a ten-year scheme which sees you re-mortgaging your house. Just enter your email address and you’ll be able to get free help, next time your otherwise lovely laptop decides that it’s not in the mood!”

For more information on how Virgin Digital Help provides IT and PC support , go to http://www.virgindigitalhelp.co.uk

This Social Media news release is available at: -
http://blogit.realwire.com/?ReleaseID=17970