Best Partner Awards for CCSE Region and also for Portugal

Prague 09 June, 2011 - NextiraOne, Europe’s leading expert in communications services, has been honoured with two partner awards – for its Polish and Portuguese subsidiaries. Announced at the Alcatel-Lucent Genesys G-Force EMEA customer event from 7-9th June in Prague, NextiraOne was singled out as the Best Partner for the two regions CCSE and Portugal:

- NextiraOne Poland Best Partner 2010 for CCSE Region
- NextiraOne Portugal Best Partner 2010 for Portugal

The awards recognise NextiraOne’s outstanding performance in the implementation and support of Alcatel-Lucent’s Genesys Contact Centre solutions. NextiraOne is one of Alcatel-Lucent’s longest standing partners and a Gold Suite Certified Partner for Genesys solutions in France, DACH, Benelux and Eastern Europe.

NextiraOne Poland has enjoyed a close, long-term cooperation with Alcatel-Lucent in the challenging contact centre market in Poland. This has allowed the company to offer advanced and innovative solutions such as iWD that bring tangible business advantage to customers.

The Genesys Partner awards are an annual feature of the G-Force event and NextiraOne has won several previous awards, including Best EMEA Mid-Market Partner 2009 and Best Partner 2008 in two regions – Benelux and Central Europe.

Nicolas De Kouchkovsky, CMO of Alcatel-Lucent Enterprise said: “Every year I look forward to this event where we honour our outstanding business partners. It is because of their hard work and dedication to their customers and our solutions that we are so successful in EMEA. Together, we engage our customers and execute such that we ensure our customer’s projects are successful and innovative.”

NextiraOne designs, implements and supports a wide range of contact centre solutions from small call centres in the mid-market to multi-media, multi-site solutions for major international enterprises. The company has an extensive installed base of contact centres throughout Europe, supporting more than half a million agents.

Neil Moss, NextiraOne’s European Marketing Director, commented: “We are delighted to receive these two awards from opposite ends of Europe. They demonstrate once again the importance of our partnership with Alcatel-Lucent in the contact centre market and our ongoing commitment in all our countries in Europe.”

For more information about NextiraOne, please visit www.nextiraone.eu. For more information about Alcatel-Lucent Enterprise and its Genesys solutions, please visit http://enterprise.alcatel-lucent.com/ For more information about the G-Force event, please visit http://www.gforceprague.com.