Disruptive technology delivers on a number of innovations in the IT Event and Fault Management Solutions Category

May 12th, Redwood City, CA: RiverMuse Inc, the next generation provider of Real-Time IT Operations Management software today announced the availability of RiverMuse Pro v2.0, in a separate release entitled “RiverMuse Levels Playing Field in Service Assurance Market with New Commercial Offering”. Developed by a formidable team that had previously founded industry stalwarts Micromuse and Riversoft, RiverMuse Pro delivers a number of unique capabilities that differentiate it from legacy event and fault management systems.

“With a next generation architecture that is simplified, flexible and automated, RiverMuse Pro ensures that mid-market customers can address the complexities of modern, dynamic service infrastructures easily and effectively”, said  Fred Mutavdzic, CTO of RiverMuse. “We are redefining the basic tenets of event and fault management systems in terms of how contextual data is acquired, processed and kept in sync with changes in the infrastructure without manual intervention, while retaining scalability and granularity through the process. There is no other way to deal with the velocity of change in today’s IT systems than automating the corresponding management functions.”

Highlights of RiverMuse Pro’s disruptive capabilities are as follows:

Automation and Simplicity

RiverMuse Pro features a unique component for the rapid definition, reuse, and dynamic execution of RiverMuse configurations in a single transportable package – called the Transportable Business Logic (TBL). Each package can contain a combination of alert rules, correlation rules, business context definition, a set of actions, and auto-provisioning of an active RiverMuse collector - all centrally managed in an object-based model.

This dramatically reduces system complexity and virtually eliminates the manual intervention required by legacy solutions on every infrastructure change. In addition, an on-demand fingerprinting capability allows the RiverMuse system to automatically identify unknown entities for which events are received, enrich them with complementary information, and invoke the right configuration package.

Federated Integration and Compliance Support

RiverMuse Pro records every event and processed alert separately, enabling analysis and reporting for business intelligence, forensics and compliance. Legacy IT operations management solutions in contrast modify and discard original events as they are worked on and cannot support compliance or forensics analysis.
 
Built on an open platform, RiverMuse Pro can also dynamically enrich the events with contextual information from any external system or database. Service operations teams thus have access to all the actionable intelligence regarding an alert in one single console, and can bring up contextual tools to perform specific actions from within that environment.

Dual Commercial and Open Source Model

RiverMuse Pro builds on the free open source RiverMuse Core offering in some key aspects. It includes a robust, Java desktop based console that is the staple of Service and Network Operations centers. It offers native capabilities for external system and database access for enrichment. It streamlines the creation and reuse of rules through configuration packages and automates their provisioning based on event inflow. It also supports native integrations with dynamic infrastructures like VMware vSphere to enable real-time monitoring and management of virtualized environments.
 
Community Based Collaboration

By taking a commercial open source route to software delivery, RiverMuse Pro leverages the power of the community as well.

“RiverMuse Pro offers a novel approach to community collaboration around IT operations management,” said Alec Leschin, VP Business Development, RiverMuse.  “We are building a platform that allows partners, customers and practitioners to contribute open source as well as commercial integrations in many different areas through an app store type format. Our architecture is built from the ground up to foster community participation – so as to stay ahead of a rapidly changing technology curve.”

RiverMuse Pro is committed to continuing the push towards innovation and making enterprise-class operations management functionality affordable to a new class of customers in the mid-market.

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