Bombarded by spam, e-mail users are eager for tools like a "report fraud" button that would help weed out unwanted messages that litter inboxes, according to a survey by the Email Sender and Provider Coalition released on Tuesday.
More than 80 percent of e-mailers already use tools such as "report spam" and the "unsubscribe" button to manage their in-boxes, the survey found. The survey, which was also conducted by marketing research firm Ispos, polled 2,252 Internet users who access e-mail through service providers such as AOL, MSN/Hotmail, Yahoo! and Gmail.

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