London, 23 April, 2013 - PageOne Communications, provider of messaging solutions to the public and enterprise sectors, today announced it is to launch the UK’s first triple-resilient alerting solution at British APCO 2013, alongside its European paging partner Swissphone.


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Building on the Responder two-way pager launched in 2011, the new version supports dual-frequency paging with SMS fall-back to provide the ultimate in flexibility and resilience for critical alerting applications. The new Responder pager is capable of operating on a local paging frequency as normal, however in the event of a local system failure or the phasing out of local transmitter legacy equipment; it will also receive messages on PageOne’s national wide-area paging network. The addition of SMS fall-back adds a triple layer of resilience by detecting when no paging signal is being received, in which case PageOne automatically and seamlessly diverts messages via SMS.

With this year’s conference set to focus on maximising technology for smarter partnerships, the device also provides a welcome alternative for organisations who are operating local paging systems that are nearing end of life. By using PageOne’s existing national paging network, together with the added resilience of SMS fall-back, fire authorities can ensure cost-effective alerting without the significant infrastructure investment and overhead of running their own network.

In addition, PageOne will also launch a new lower-cost version of the Responder two–way pager specifically targeted at retained fire-fighters. The Responder Acknowledgement two-way pager provides the message delivery, message read, and attendance confirmations essential for improving emergency response times, and is available on a fixed monthly rental option through PageOne’s PSN Framework Service Catalogue.

“The Responder pager has led the way in demonstrating the benefits of two-way acknowledged alerting within blue-light organisations and we are now seeing fire services actively specifying two-way acknowledged alerting when looking to replace legacy systems,” said Nigel Gray, Director, PageOne. “The new Responder solution offers a viable alternative to the costly replacement of legacy systems, enhancing coverage whilst maintaining resilience. By knowing fire fighters have received a message and are attending, control rooms are able to manage resources more effectively to improve response times.”

PageOne representatives will be on hand to discuss these innovations plus all of the company’s other products and solutions for fire fighters. For more information, please visit www.pageone.co.uk