MDS launches the latest version of its integrated revenue and customer management platform for agile provisioning of MVNO and converged business services
15th May 2013, Warrington, UK: MDS today announced the launch of MDS Accelerate, the newest version of its integrated revenue and customer management platform. MDS Accelerate delivers flexibility for Service Providers to bring new services and business models to market quickly and effectively.
The offering brings together an interconnected system of applications, processes and partner interfaces into a single platform to help providers become more agile, while reducing the cost to serve their customers. Key deliverables include:
- Multi-layered pricing and promotions control for physical and virtual products
- Consolidated real-time charging and billing management for enterprise services
- Online analytics for real-time business assurance
- Socially connected CRM for improved customer interactions
- A true single view of services both for customers as well as Service Provider customer operations
These functions are wrapped around a single Managed Service offering using MDS’s private cloud infrastructure.
Service Providers looking for growth in the dynamic digital services market, led by innovations in Cloud and over-the-top (OTT) services, need to be agile and flexible to compete and to grow their business. MDS Accelerate brings together the company’s full ‘BSS-in-a-box’ capability to allow Service Providers to fast-track new services, products and technologies in the converged and Cloud services market. In addition, it offers specialist solutions for Business-to-Business, MVNO and Wholesale customer management and billing models.
The cornerstone technology of the MDS Accelerate platform is MDS’s newest release of its billing and subscriber management application, CMP 6.0, which supports converged IT and communications services. This includes improved billing support for software license and IT infrastructure products; enhanced transformation and processing for specialist data formats; critical Web Services that reduce the cost and complexity of integration; and the introduction of simplified price plans to support rapid Go To Market strategies for new services.
Matt Hooper, Chief Marketing Officer of MDS commented: “Conscious of the challenges faced by global service providers in monetising converged ICT and Cloud services; we are delighted to introduce MDS Accelerate to the market. The integrated revenue and customer management platform will help redefine the BSS stack for the digital economy. Standing up complex, specialist business services or launching a new MVNO with the necessary ‘out-of-the-box’ processes that drive customer experience, are at the core of MDS Accelerate. We also believe that you don’t need complex and high risk transformation to achieve the necessary agility, which is why we have wrapped MDS Accelerate with a highly scalable Managed Service.”
For Service Providers striving to monetise converged ICT services, MDS Accelerate offers a robust infrastructure, applications and processes on an assured private Cloud that drives rapid time to market and seamless, single-view customer management. The MDS Accelerate platform, featuring CMP 6.0 is available on the market now and is already being deployed with customers.