New features increase the power and efficiency of Matrix42’s add-on for SCCMLONDON, April 16, 2013: Matrix42 (
www.matrix42.com) today announced the launch of the latest version of Enterprise Manager 2013, the popular SCCM add-on. Over 50 new functions have added significant enhancements and a completely new patch management feature. Compliance reporting, end-user involvement and the delegation of IT tasks have been improved to provide fast, cost-efficient and easy SCCM management that requires no specific SCCM know-how.
"We have listened to customer feedback and the new version of Matrix42 Enterprise Manager has been designed to map all daily recurring helpdesk and administrative tasks”, says Roland Schäfer, product manager at Matrix42. ”Matrix42 Enterprise Manager automates, simplifies and accelerates most common IT tasks, enabling companies to delegate them to non-SCCM experts, which increases the IT department’s productivity and frees up SCCM specialists to perform more complex tasks.”
Patch Management
Enterprise Manager 2013 is an ideal tool to help the IT department plan, manage and monitor the status of everyday software distributions, and perform patch distributions. Featuring impressive ease of use, Enterprise Manager 2013 saves significant amounts of SCCM administration time.
Compliance Reporting From Multiple Perspectives
The new version of Enterprise Manager 2013 provides graphical compliance reports directly from the web console or via periodic emails. This allows IT and Business staff to report on relevant SCCM information without any SCCM or SQL know-how. For example, monitoring and tracking application migrations or patch deployments, trending the information over time. The system even provides exact information on the time and scope of changes performed on affected computers, including error codes.
Enhanced Exchange with End Users
Enterprise Manager 2013 enables the complete involvement of the end user, ensuring better communications, for instance, by informing the user in advance if an application must be closed in order for an upgrade to proceed. Success rates during rollouts are also increased, since the administrator can define applications that end-users cannot restart while a job is being performed. The new release provides the option to inform end users about all actions to prevent unexpected interruptions, or even select a better time, and also to underline the IT team’s role as a service provider. Enterprise Manager is equipped with a smart bandwidth management feature which, depending on the respective device and technical network specifications, limits bandwidth consumption to ensure that business applications are not affected or slowed down.
Smart Delegation of IT Tasks Saves Time and Money
The new Enterprise Manager also allows administrators to delegate IT tasks to colleagues and staff that require SCCM functionality – without granting them access to the SCCM console. Matrix42’s add-on for SCCM can be used to define user roles, ensuring maximum flexibility for experienced IT colleagues, while avoiding potential mistakes from less IT-savvy employees. Groups can be created based on numerous technical and non-technical criteria, such as installed software, operating system, cost centers, barcodes, location, project etc, and assign these groups individual permissions, facilitating much safer and easier SCCM management.
The event-driven, automated email interface ensures improved communications between IT and business users. Enterprise Manager can be configured to send information to the user based on certain events, or to immediately execute tasks.
More information on Matrix42 Enterprise Manager can be found at:
www.matrix42.com/sccm
