Vendors Selected for the “Cool Vendor” Report are Innovative, Impactful and Intriguing

London — May 16th 2013: IPsoft, the leading independent provider of autonomic IT services and technology, today announced that  it has been included in the list of "Cool Vendors" in the Cool Vendors in IT Operations Management* report by Gartner.

“We are delighted to have been selected by Gartner for our innovative approach to controlling costs, improving service and managing risk in IT operations,” said Chetan Dube, president and CEO, IPsoft. “We believe Gartner has recognised the potential of advanced automation to help IT operations leaders drive down labour and personnel costs and free up human resources for more meaningful activities.”

The report identifies IPsoft’s unique differentiation in its approach to IT service management and its innovative use of expert systems and machine-learning concepts and applications, and recognises the potential for expensive and well-qualified IT support staff to be freed up to do more innovative and improvement-related work.

Dube continued: “Our vision has been that the effective use of autonomics in service management will shorten resolution and execution times, improve consistency and service availability, and mitigate risks in IT infrastructure. We are excited to be delivering that vision to customers across the globe and are honoured to have had this capability recognised by Gartner in this report.”

For more details on the report content, please email [email protected].

*Gartner, Inc., Cool Vendors in IT Operations Management, 2013, Jeffrey M. Brooks, Patricia Adams, Ronni J. Colville, Milind Govekar, Jarod Greene, Will Cappelli, Tapati Bandopadhyay, April 18, 2013.

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About IPsoft
IPsoft is a world leader in the use of automation technology to reduce and remove manual activities from IT and Business Process Operations. IPsoft provides comprehensive Managed Services, delivered using its proprietary, autonomic platform, to optimize IT support, lower costs and improve service quality. IPsoft also licenses this technology to enterprises and service providers, to enable them to deliver efficiencies across a wide range of support, management and business processes. IPsoft’s experience as a practitioner of high quality service delivery has ensured the development of technology which will not just promise but genuinely deliver real-world benefits.