IT-Freedom's claims management software rated as a serious contender for insurer's shortlists

LONDON, 27th July, 2010 - IT-Freedom (http://www.it-freedom.com/), the leading provider of specialist software solutions for the general insurance industry, today announced that ICE Claims has been profiled in a new analyst report from Celent  - ‘European Claims Vendors in 2010', which analysed the market for  insurance claims systems.  A key finding was that ICE Claims was a strong contender to be on the shortlist for insurers looking to evaluate new claims management systems. Strong customer feedback cited in the report praised IT-Freedom's understanding of the insurance market and the system's use of business rules and workflows allowing users to define their own business processes.

Catherine Stagg-Macey, Senior Analyst, Celent commented, "With its heritage in the world of third party administrators, ICE Claims has a rich functional offering which belies its relative youth. Business users consistently praise the product's intuitive rules and workflow engine allowing users to make changes to the system.  The modern code base and architecture will ensure strong rating in any evaluation process. Insurer concerns over company size should be mitigated in part by the partnership with Logica. Celent mirrors the customer feedback and notes that this is a contender for the insurer's short-list."

The report reinforced IT-Freedom's product development capabilities which enables the company to deliver functionally robust insurance and claims management software.  With a highly experienced team of insurance professionals, IT-Freedom also has an in-depth understanding of the issues faced by insurers and how these trends affect business processes.

IT-Freedom notes that the key features of the ICE Claims system include:

Rapid Return on Investment (ROI) can be achieved within weeks of contract signature.

Business user configurability reduces dependency on IT resources.

Extensive out of the box functionality for General Insurance Claims processing.

New lines of business can be delivered in a matter of weeks, new schemes in hours.

Supplier management capabilities drive leakage out of the claims process.

IT-Freedom has established a reputation for claims management software that can be quickly and easily implemented.  Mick Sargeant, Managing Director of IT-Freedom said, "We designed ICE Claims to meet the requirements of today's insurance companies for a modern claims management system.  I am pleased that our strengths in solution design, ROI payback period and insurance industry expertise have been recognised in the Celent report.  We have invested significant resources to ensure that we can deliver products that help insurers maintain operational efficiency, enhance business agility and minimise claims leakage."

The Celent report profiles 21 claims management system vendors in Europe, with 11 full profiles and 10 limited profiles. Only systems that have been deployed in Europe and have had at least one reference were eligible for a full profile.  A copy of the report can be obtained by visiting http://www.celent.com/.