Switzerland, Monday, February 27th, 2012:
CustVox, a major name in Customer Experience Management (CEM) has stepped forward to provide sponsorship for two large CEM events; the 4th Annual Customer Experience Management in Telecom Summit and the Customer Experience Management in Banking and Financial Industry events.

CustVox, Customer Experience Management solutions heavyweight, famed for its quick to deploy, easily operated and entirely cloud based holistic VOC Hub, are proud to announce the sponsorship of both the 4th Annual Customer Experience Management in Telecom Summit and Customer Experience Management in Banking and Financial Industry events. Both events take place in Lisbon, Portugal and run concurrently from the 15th to the 17th of May, 2012.

As well as providing much needed sponsorship for these two major CEM events, CEO of CustVox, Federico Cesconi, will be a guest speaker. Federico is a renowned CEM expert, with a background in holistic data analytics, who has developed CEM strategies which have shown how the Voice of the Customer (VoC) can be harnessed as an invaluable business tool.

Federico Cesconi stated that, “I am delighted to have been invited to speak at both of these major CEM events. I am looking forward to sharing my vision of a single unified, intelligent CEM platform acting as a driving force within the business decision making process. I firmly believe that 2012 is the year when CEM is finally acknowledged as the only way to manage the customer relationship in an effective manner.”

Both events are being organized by the Alan Lloyds Group and event brochures are available upon request directly from the organizers.

Press Contact:
Frank Warnsing
CustVox AG
Binzstrasse 18
CH-8045 Zürich
Email: [email protected]
Phone: +41 44 6878767

www.custvox.com