Fareham, UK: 22 May 2014: CoralTree, a fast-growing BSS vendor, is highlighting the importance of convergence during TM Forum Live!, 2-5 June at the Acropolis in Nice, France. CoralTree, exhibiting on booth 52, is encouraging operators to ensure full implementation of convergence, across business operations and BSS platforms to grow revenue streams.

“CTOs are under enormous pressure. On one hand they need to demonstrate short-term return-on-investment, whilst having to build ‘strategic’ platforms to support next generation technology and services. Convergence across billing and CRM platforms is essential to support bundled services, whilst managing operational cost,” said John Phillips, MD for CoralTree. “Without convergent BSS, operators can only support new technologies and services by also increasing complexity. This can lead to longer call handling times, inefficient order processing, and siloed customer data – all impacting customer satisfaction.”

At TM Forum Live!, CoralTree will be on booth 52 demonstrating its advanced daVinci BSS solutions that can help converge billing and customer care systems. Revenue management is an important component of TM Forum’s strategic programming and the topic is featured in a one-day forum on the agenda at TM Forum Live!.

“In order to protect their revenue in the digital world, operators need to re-evaluate how they approach revenue management and focus on optimizing and streamlining operations by integrating their systems and processes across their organizations,” said Rebecca Sendel, Senior Director, Business Assurance Program, TM Forum. “The Revenue Management forum at TM Forum Live! features leading global operators and provides insight on how service providers can effectively integrate systems to enable future technologies and services.”

Forward-thinking: daVinci convergent billing and CRM
At TM Forum Live!, CoralTree is demonstrating its innovative daVinci revenue management solutions, which offers advanced capabilities across the billing and customer care operations. With a modular integration approach, daVinci empowers operators to create dynamic offerings and packages that enables the latest services and technologies. From complex account structures, daVinci creates a simplistic view, all integrated into one screen.

With next generation solutions, the daVinci suite enables operators to deliver outstanding customer experience and business growth, whilst maximising operational efficiencies and managing cost.

For more information, please visit: www.coraltreesystems.com