London, UK and Oslo, Norway and New York, US: 30 April 2013 — Confirmit, the leading global software provider for Customer Experience, Employee Engagement and Market Research, today announced the appointment of Terry Lawlor as Executive Vice President for Product Management.  In this role, Lawlor will manage all aspects of product management, including strategy development, product definition, and product representation in client and marketing activities.


Terry Lawlor
Lawlor is a seasoned and highly professional enterprise software executive who possesses a wealth of expertise in the customer experience market. He has spent the last eight years working for SDL plc (http://www.sdl.com/), a software vendor which creates customer-centric, web-based (SaaS) solutions for a variety of markets.

Henning Hansen, President and CEO of Confirmit, commented: “I am delighted that Terry Lawlor is joining Confirmit at a very exciting stage in its expansion, with the recent acquisition of CustomerSat and record-breaking revenues in 2012.  Terry’s experience in driving growth within North American and European software companies will be invaluable.”

Lawlor explained his move to Confirmit: “I am passionate about delivering a great customer experience in all languages and across all channels and am always looking for new ways to solve complex business issues in innovative ways.  Confirmit has an amazing opportunity in its markets and I am looking forward to working closely with the Confirmit family of customers, partners and employees to accelerate the performance of the business.”

Previous roles include, Marketing and Business Development for the The App Garden Ltd; SVP Strategic Accounts, SVP Operations, VP Product Management, VP Worldwide Marketing all at SDL plc; Director at Tenia Business Services Ltd; Marketing Director at SupportSoft; and Marketing Director at Informix Software.  Lawlor holds a Joint Honours Degree in Mathematics and Physics from the University of Durham.