Multi-Channel Market Research and Enterprise Feedback Leader on Target for Record Year

London, England and Oslo, Norway and New York, NY: 23 August 2011: Confirmit, the leading global software provider for Customer Feedback, Employee Feedback and Market Research, today announced double digit financial growth for the first half of 2011. On target for a record breaking year, Confirmit achieved record high cash flow, multi-year contract expansions and 100% uptime of the Confirmit Horizons on-demand, multi-channel platform for enterprise feedback and market research applications.


Henning HansenMid-year 2011 financial and technology highlights include:
- Double digit revenue growth across the Market Research and Feedback Management business;

- Record high cash flow;

- Significant multi-year client contract expansions including the company’s largest, global CATI deployment;

- 100% technology uptime of the Confirmit Horizons on-demand enterprise feedback and market research platform;

- 36% growth in the number of completed Horizons based surveys with approximately 1,000,000 pages displayed per hour;

- Expanded client portfolio across key vertical segments including 2CV, AT Kearney,  Barnes Research , Brady Corporation, Crux Research, DataTree ConneXions Ltd, Euro Center Holding, Experteye, Group Five, GSM&D, Instituto d'Opinio 2000, J&T Services, Logit Group, M3 Research, Mako Surgical Group, Marketquest Research Group Inc, NASDAQ OMX, Opinions Ltd, Optimal Strategix Group, Oxford Research, QRS Market Research Ltd, Royal College of Surgeons, Scanstat, Schibsted ASA, Swapit, University of East London, and Xcenda;

- Opened first German subsidiary with new office in Cologne to support global expansion, dominance and leadership in the feedback management and market research markets; 

- Record attendance at Confirmit Community 2011 customer event;

- Growing suite of innovative, multi-channel market research and enterprise feedback
solutions that deliver real customer value;

- Awards from Customer Interaction Solutions magazine for CRM innovation and from Deloitte Technology for Outstanding Growth.

Henning Hansen, Confirmit President and CEO, expects the second half of 2011 to bring record breaking success for the company. “Confirmit’s ability to understand and anticipate customer needs and deliver innovative, multi-channel solutions is second to none. We continue to see growth opportunities across all vertical markets as companies integrate Confirmit technology into their business processes and gain actionable insight from market research and employee and customer feedback that they never thought possible.”