COLT awards contract to telent for support of telecommunications and IT infrastructure in Germany
London – 21 August 2007 – telent plc (LSE:TLNT), a leading provider of technology services, today announced that COLT has awarded it a multi-million three-year contract to support COLT’s customers’ telecommunications and IT infrastructure in Germany. This latest contract follows a similar agreement signed in May 2007 with COLT for the UK, and which has seen telent engineers work successfully alongside COLT engineers since June.
The new contract with COLT, a leading European provider of business communications, will take effect as of 1 October 2007. Mirroring the existing UK contract, telent GmbH will employ engineers from COLT alongside its own field engineers in Germany. The combined workforce will plan, install, support and maintain customer communications systems in the country across a multitude of networking platforms including IP, Ethernet and SDH. In particular, telent will play a key role in handling calls and dispatching engineers to any network fault, anywhere in Germany.
telent will enable COLT to provide enhanced speed of installation to its customers in Germany, as well as the application of industry best practice and improved out-of-hours service delivery.
“We have a well-earned reputation for providing our customers with secure and reliable data, voice and managed services, and we needed a service provider who could maintain our very high quality standards. With telent we have found a partner where service excellence is everything,” commented Richard Oosterom, managing director of COLT in Germany. “Based on our experience with telent in the UK, we believe that together we will be able to provide the highest levels of service to our customers, whilst meeting our own operational targets in the German market.”
Mark Plato, telent’s CEO, said: “We’re delighted that COLT has confirmed its confidence in telent, following the contract we signed earlier this year in the UK. This new award will not only strengthen telent’s reputation as an expert in providing critical telecommunications support from the initial planning stages through to maintenance, it will open up strategic opportunities for the future growth of our German business. We look forward to working closely with COLT in Germany, and I have no doubt that our positive experience to date in the UK will be mirrored here.”
