Milton Keynes, 26 July 2011. Citrus Telecom, a leading provider of hosted platform partitions for prepaid service providers, has introduced DIGITALK’s Session Border Controller (SBC) VoIP Peering to their established DIGITALK network.

The VoIP Peering application will allow Citrus to rapidly add multiple carrier groups and interconnects to terminate traffic, offering their customers greater service flexibility than other competing facilities management providers. To Citrus this also means greater operations efficiency as they are able to automate routing options in real time to critically control profitability.

The advanced routing capabilities within the DIGITALK VoIP Peering solution provides application service providers with precise control over route selection based on carrier cost, quality and margin. Specifically, quality indicators such as ASR, ACD and PDD regulate service levels and provide the ability to offer different grades of service to their customers. Margin-based routing criteria can be applied to ensure traffic is routed without loss or within a minimum profit threshold meaning Citrus have control over and are protected from loss-making routes.

The DIGITALK SBC VoIP Peering application is a complete platform solution for international wholesale service providers backed with comprehensive operations and business support, including an intuitive service management web portal. It is delivered on DIGITALK’s carrier-grade, high-capacity Session Border Controller supporting signalling interworking, carrier and topology hiding, media relay, DTMF interworking and software-based dynamic transcoding.

Chris Spicer, Citrus CTO commented “The market continues to become more competitive and saturated and we need to find creative ways to improve and extend our reach with our platform tenants. We find the DIGITALK VoIP Peering solution gives us the power and flexibility to confidently confront the market with new, unique and compelling services. ”

Justin Norris, DIGITALK CEO, added “Citrus are part of the DIGITALK journey as much as we are to them, being a critical client of ours for nearly 10 years. Their team is always very keen to explore new technologies and maintain a fresh approach to new market opportunities so we have embraced their experiences and expertise to augment many of our solutions. “

For more information please visit www.digitalk.com