Kalaam Telecom, one of Bahrain’s leading alternative operators, has migrated to a full NGN solution using the DIGITALK SIP Application Server.
The growing acceptance and trust of VoIP technology in the region means that Kalaam Telecom has been able to optimise service offerings and are now able to more effectively grow and serve their subscriber base with a reduced operational cost model while being able to offer new revenue generating services on top of existing service offerings.
DIGITALK
The NGN DIGITALK Multiservice Platform (a SIP based Application Server) offers enhanced redundancy, security and load-sharing capabilities due to the integral Session Border Controller, enabling Kalaam to have confidence in uptime and solution availability to further enhance customer service quality and strengthen loyalty.
DIGITALK have extensive experience in migrations from legacy TDM to NGN infrastructures with many operators seeing the cost benefit of moving to an NGN.
Suleiman Maani, CEO of Kalaam commented “We were looking to take better advantage of the cost savings available by investing in NGN infrastructure and we had very tight deadlines in order to maintain service levels. DIGITALK’s project team were very flexible in reducing the standard project and installation times with a very successful switch-over.”
Mark Ashdown, EVP of DIGITALK added “As we see further adoption of SIP within network operators, the transition to NGN technology continues to gather momentum. Our relationship with Kalaam Telecom is a fine example of where strong vision is matched with a robust and scalable solution to ensure a cost effective service is delivered for all for the long term.”
For further information:
www.digitalk.com- ENDS –
Notes for editors:
About DIGITALK
DIGITALK is a leading independent communications platform and applications vendor that enables service providers to roll out enhanced services rapidly and profitably. Service-ready applications include; Prepaid Calling Card, Broadband Telephony, IP Virtual Office, Service Numbers and Prepaid Mobile.
Founded in the UK in 1996, DIGITALK has installed more than 1200 service platforms worldwide, and has over 400 customers, ranging in scale from smaller service providers to national incumbent operators.
The success of DIGITALK and its customers is based on a suite of pre- and post-paid applications built on a platform that offers NGN and TDM deployment options, integral network, operations and business support capabilities, and a service creation environment for service innovation.
DIGITALK customers are supported world-wide by comprehensive 24x7 SLAs backed by full on-line case management.
For further information:
www.digitalk.comKate Cash
+44 (0)1908 425000
[email protected]About Kalaam Telecom
As the 1st alternative telecom provider in the Kingdom of Bahrain, Kalaaam is a leading voice, data and wireless service provider. Kalaam serves both small & medium business customers and large corporations across different industries in Bahrain. Besides the serving the commercial business community in Bahrain, Kalaam has a well-established line of retail products that provide the most innovative, and cost-effective solutions that make communication accessible and affordable to anyone.
Kalaam Telecom launched operations in March 2006, Kalaam has grown to be one of the leading alternative operators in the Kingdom of Bahrain. Kalaam’s network is a state-of-art Next Generation Network (NGN) deployment, capable of supporting both traditional and non-traditional voice traffic. With direct interconnects to than 30 operators worldwide and direct routes to more than 150 countries, Kalaam Telecom continues to provide the best alternative voice and data services in the region.
For further information:
www.kalaam-telecom.comAnna Kelly
Manager, Communications- Corporate & Marketing
+973 1616 8628
[email protected]
