Avaya Inc., a global provider of business communication and collaboration solutions and services, today announced the next step in the evolution of unified communications solutions for mobile employees that expand flexibility, enable more efficient collaboration and reduce the cost of supporting a growing mobile workforce. The latest Avaya one-X® soft client solutions enable higher levels of productivity for workers in any location through a consistent user experience delivered by Avaya Aura® unified communications applications to the broadest range of mobile consumer devices.
Among the enhancements to Avaya's industry leading portfolio of unified communications soft clients for mobile workers:
Support for new devices including: Android-based devices such the Samsung Galaxy II; Apple MAC OS, Apple iPhone 3GS and 4G, and RIM/Blackberry touchscreen devices in addition to Symbian and Windows-based operating systems
A new SIP client for Apple iOS on iPad, iPod Touch and iPhone enabling UC and voice over wifi or cellular networks
Presence status of team members available across Avaya endpoints and soft clients - including Microsoft OCS - and mobile devices
Unified call logs, contact lists and voice messages across all endpoints and soft clients
Consolidation of mobile UC client applications, management and administration onto a single, virtualised server reduces IT support requirements and operating costs for low total cost of ownership.
Supporting Quotes
"Innovation drives revenue, and we capitalise on Avaya's innovations to make our company better. As a highly mobile, global company, it's a significant advantage to be able to reach someone on the first call regardless of the city they're in. Avaya's tools enable us to have more effective interactions and build the personal relationships to help make United Airlines the kind of company that people - both employees and customers - want to stay with."
--John Gana, telecommunications manager, United Airlines
"As the leader in Android-based smartphones, Samsung sees a huge benefit to our customers being able to access all capabilities of their business communications systems while mobile. We are delighted to deliver the first Android-based smartphone to offer Avaya one-X Mobile, a world-class unified communications and collaboration solution, on our enterprise ready devices including the Galaxy S II. Together with Avaya, we can provide simplified, seamless access to powerful business communications and collaboration anywhere in the world."
--Jongshin Kim, Vice president of Media Solution Center at Samsung Electronics
"Today, Avaya gives mobile users the broadest range of choice to seamlessly integrate consumer devices into their enterprise toolkit. Further, Avaya UC Mobility solutions provide a consistent experience across multiple devices, simplifying access to people and information and freeing users from the limits of their location or situation."
--Anthony Bartolo, vice president and general manager, Unified Communications, Avaya