Focus on Partners in Contact Centers and Financial Institutions

Hoesbach/Germany, August 9, 2013 – ASC, a leading global provider of innovative solutions to record, analyze and evaluate multimedia-based communications, is pleased to announce the appointment of Antony Derbes as Country Manager of ASC France.

Mr. Derbes’ comprehensive experience in telecommunications, sales, business development and IT markets was cited by the company as a key factor in his selection. He will be responsible for ASC’s growing business in France and North Africa, especially driving sales and increasing awareness of the company’s portfolio.

Dr. Frank Schaffrath, CEO of ASC, said, “We are delighted to welcome Antony to our team in France and look forward to a fresh infusion of energy among our new and existing customers in this growing market. Mr. Derbes will initially focus on service to our existing partners in the region to ensure they are thoroughly satisfied with ASC and are up-to-speed with our latest technological innovations.”

Antony Derbes, new Country Manager of ASC France, added, “ASC has always been the gold standard in our industry with more than 50 years in the communications field and now, with the latest Cloud and workforce optimization solutions, they are poised to spread even more widely among contact centers and financial institutions.”

With more than 14 years of experience in telecommunications and related fields, Mr. Derbes has held senior positions at Colt France, Reliance Globalcom (Vanco), AboveNet (Zayo) and Vocalcom. He holds a Masters degree in Sales and Marketing from the Graduate Business School of Management of Marseille as well as a B.A. in Management and Strategy.

ASC conveyed the appointment of Mr. Derbes as a renewed commitment to the French contact center market. Its latest personnel moves are designed to facilitate the rollout of its new INSPIRATIONneo workforce optimization suite, comprising communications recording, quality and performance management, speech and desktop analytics, eLearning, customer feedback and workforce management.