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+ Techno World Inc - The Best Technical Encyclopedia Online! » Forum » THE TECHNO CLUB [ TECHNOWORLDINC.COM ] » Techno News
 101 Customers Experience Success with Admiral Technology and Salesforce.com
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Author Topic: 101 Customers Experience Success with Admiral Technology and Salesforce.com  (Read 1128 times)
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BUCKINGHAMSHIRE, UK 5th September 2011 – Admiral Technology announces today that it has reached a milestone of implementing Salesforce.com™ for its 101st customer.

Using RapidForce from Admiral Technology – a range of fixed fee, fixed scope implementation and support packages for Salesforce.com, our customers are able to bridge the gap between the desires of their company to improve their customer relationship management (CRM) strategy and actually delivering it.

Nigel Fisher, Director at Admiral Technology says “I am delighted that we have achieved this important milestone. We work closely with our customers to help them be more successful and through their loyalty and support we have become successful too”.

“Our RapidForce implementation and support packages for the Small and Medium Business (SMB’s) market have proved very popular, as they can be tailored to suit the precise and unique requirements of our customers. The One Day Quick Win and FREE One Hour Healthcheck have also helped many companies refine and augment their solutions post go-live.”

“Our unique approach for SMB’s is crafted from our Enterprise Business Methodology which solves the challenges around project management, change management and business process improvement. Our many years of experience in the Enterprise Resource Planning (ERP) and Supply Chain market provides our customers with a unique advantage in that we can see and understand the whole end to end scenario”.

Fisher goes on to say “We are experiencing an explosion in the use of Social Networks such as Facebook™ and Twitter™ and it is relevant to every business, not just those dealing with consumers. The Social Enterprise is an exciting new paradigm in Customer Experience Management and Market Intelligence – we all need to listen and respond to our customers and business community far more readily, this is what makes businesses competitive. Admiral Technology embraces this wholeheartedly and Salesforce.com is providing new solutions to help our customers maximize their customer engagement strategies. Add to this the rapid growth and improvement in the Chatter application for companies’ private communities, the way we collaborate and exchange and work on new ideas has fundamentally changed”.

In conclusion Fisher says “I want to thank all our customers and consultants for their support and I look forward with great excitement to the next 100 projects”.

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