End users — god bless ‘em. You can’t live with ‘em — but without them, you wouldn’t have a job. They’re the reason you have an IT infrastructure; they’re also the single greatest threat to the security of that infrastructure. Because, in the end, most users have no idea how dangerous their online behavior is. No matter how many times they train them, no matter how many classes they hold, most IT professionals still watch helplessly as end users introduce new malware because they "just couldn’t resist looking at the attachment." Security pros cringe as their users download software for personal use, turn off firewalls to speed up a connection, or leave their passwords stuck to their laptops. Wouldn’t it be nice if you could give end users a list of the most dangerous things they do online every day, and then tell them why those activities are particularly risky?

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