workflow

Workflow is an IT technology which uses electronic systems to manage and monitor business processes. It allows the flow of work between individuals and/or departments to be defined and tracked. Workflow software helps you automate a range of business tasks, and electronically route the right information to the right people at the right time. Users are notified of pending work, and managers can observe status and route approvals through the system quickly.
 
 
Related terms: workflow software, BPM, business process management, workflow systems, workflow