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18523  THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / Camtel Goes Live with Deployment of FTS’ Leap™ Billing on: October 23, 2007, 05:12:35 PM
Herzliya, Israel | October 23, 2007: FTS (LSE: FTS), a global provider of Business Control, Billing and CRM solutions for service providers, today announced that it has successfully completed the installation and implementation of Leap™ Billing, a comprehensive end-to-end billing and customer care solution, at Cameroon Telecommunications (Camtel).

Camtel is Cameroon’s national telecommunications provider, providing a wide range of telephony services to its consumer and business customers, including national and international telephony, Internet services, leased lines, satellite communications, and wireless CDMA. 

With the introduction of Leap Billing, Camtel is now able to deliver new and exciting services to its customers while at the same time benefiting from creative billing schemes.  The key benefit to the customer will be a single, unified bill that outlines the different services they have used from across the package that they subscribe to.  The bill details all of the services that they have been charged for, from wireline telephony and internet services to wireless CDMA usage.  The Customer Management solution also provides all of Camtel’s customers with a single point of contact for all their queries.

The implementation includes FTS’ Leap Billing interconnect, rating (featuring the company's patented Do Tree™) and customer management platforms. FTS’ Leap solutions are based on Business Control Layer Technology, which is a software layer residing alongside the network/OSS and BSS system. The Leap Billing solution enables Camtel to develop new revenue opportunities via enhanced customer support and experience.

“Leap Billing opens Camtel up to a new world of services and flexibility,” said David Nkoto Emane, Camtel's Director General. “In addition to the new services we are able to provide, Leap Billing also improves our subscriber-facing activities.  We can now offer our subscribers true unified bills and state-of-the-art customer management capabilities.  On top of this, we saw an immediate RoI as the system allows us to improve our revenue collection.”

"The current deployment is an important milestone in a larger, long-term project with Camtel," said David O'Reilly, Sales Director, Africa at FTS. "We are pleased that we have gained Camtel’s trust to support its ongoing plans, and we are looking forward to developing our relationship with them."

The Camtel deployment went live with SUN’s T2000 Application Servers and data storage, a result of FTS’ aggressive partnering plan whereby the company engages with local and global partners to address market needs.
18524  THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / Dutch Telecoms leader KPN opens door to lucrative international networking contr on: October 19, 2007, 05:09:56 PM
Dutch Telecoms leader KPN opens door to lucrative international networking contracts for UK channel

UK channel to benefit from rising tide of international opportunities as KPN International launches Business Partner Programme

London, 19th October 2007: KPN International, the business unit of Netherlands based and multinational telecoms leader KPN, is launching a new way for UK channel partners to extend their international offering. KPN International is launching its Business Partner Programme as the demand for cross-border networking solutions and the number of lucrative international contracts steeply increases. The move will give partners access to KPN’s wholly-owned fibre network across Europe which, complemented with global reach, covers 85% of the world economy and services over 26 million customers.

KPN International has discovered that many VNOs, Network Integrators and VARs are missing valuable international networking business worth £billions. Channel partners want to rely on a flexible telecoms partner who has international expertise, is flexible and easy in doing business with. With the launch of the new KPN International Partner Programme the channel can now take advantage of KPN’s international network and experience in working with multinational companies.

The Partner Programme gives partners a chance to benefit from KPN International’s wholly-owned European fibre network which features 50 PoPs across 22 European countries. In addition KPN reaches 180 countries worldwide via 100,000 km of cables, plus partnerships with 30 regional carriers. Partners will be able to add KPN International’s data services to their own portfolio of products and services. For many partners, this will be the first time they are in a position to offer international network solutions like VPN, Ethernet, SDH, Wavelength and fibre services to their customers.

Says Owen Raisborough, UK Channel Director at KPN International: “We’ve encountered many channel partners in the UK who are keen to expand their international business so they can maximise lucrative opportunities. That’s why KPN offers partners our extensive network reach, innovative product portfolio, and flexible ‘Dutch’ approach, which we know partners will find refreshing and valuable. It will support them in differentiating themselves from competition and thus in generating additional business.”

Benefits of the KPN International Business Partner Programme

The Partner Programme offers a wide range of support services to partners including:

•   Consulting & sales support
   o   Allocated account manager
   o   Allocated sales engineer
   o   Allocated service manager
   o   Simple escalation and access to senior management
   o   Local personnel to support you in other countries

•   Pricing and tools
   o   Pricing tool that lets you build a price and a quote
   o   Competitive price book
   o   Pricing tool that also generates order paperwork to ensure easy manageability of accounts
•   Commercial support
   o   Simple reseller relationship
   o   Framework Master Services Agreement
•   Support and tools
   o   Partner portal
   o   Access to KPNcare monitoring – reporting etc
   o   Excellent 24/7 customer service
•   Marketing
   o   Customizable collateral
   o   Logo usage
   o   Joint marketing programs and initiatives
•   Network and product
   o   Ability to sell a truly international service
   o   Award-winning next-generation network
   o   Product portfolio driven by innovation and high-quality
•   Product and Sales Training Programme
18525  THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / NewVoiceMedia Launches New Credit Card Payment Service Compliant with New Indust on: October 19, 2007, 03:47:32 PM
NewVoiceMedia Launches New Credit Card Payment Service Compliant with New Industry Regulations
 
Delivers Secure Payment Systems within Contact Centres

October, 19th 2007: Europe’s largest hosted contact centre provider, NewVoiceMedia announced today that it has launched a safe payment service within its telephony infrastructure that will allow contact centres to comply with the new industry regulations that are coming into force in December.
 
The Payment Card Industry (PCI) has created new Data Security Standard (DSS) regulations to further protect payments made over the phone. However this will require an update to their existing systems for many contact centres.
 
This technology, developed by NewVoiceMedia, offers a complete, hosted, automated credit and debit card payment service that will allow callers to make completely secure payments. The service integrates with either an existing telephony infrastructure or with hosted Contact Center environments, to allow secure payments, complying with all the new regulations.
 
Integrating with multiple card issuers, NewVoiceMedia’s technology has a mid-call capability that dramatically reduces the risk of customer and agent fraud. With this capability, it will no longer be possible for a caller’s personal details to be lost on a piece of paper within the call centre.
 
Richard Pickering, Director of Network Applications at NewVoiceMedia, commented: “This is a global issue. With the tightening of the regulations from the Payment Card Industry in terms of the DSS, we realised that we could offer a solution that enables companies to comply by the deadline of the 31st December 2007.”
 
Members of the PCI include VISA, Mastercard, American Express and Diners Club who are now threatening punitive measures against the non-compliant organizations including fines, and suspension.
 
There are also incentives programs for merchants who comply including lower transaction fees and VISA has set aside $20 million to reward merchants that comply. 
18526  THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / Mobitai Moves To MACH For Data & Financial Clearing To Help Secure Their Future on: October 02, 2007, 02:50:48 PM
Mobitai Moves To MACH For Data & Financial Clearing To Help Secure Their Future Growth And Success In Taiwan

Luxembourg, 2nd October, 2007 – MACH, the leading global clearing and settlement partner for mobile based transactions, today announced that Mobitai has selected MACH for their industry-renowned solutions; MACH Data Clearing and MACH Financial Clearing.

Mobitai has been providing the central regions of Taiwan with key international roaming services since 1997. These services now include mobile voice and value added services, GPRS, enterprise solutions, WLAN and ISR. Mobitai was acquired by Taiwan Mobile Co. Ltd. in September 2004 and the Group is now a new member of MACH’s growing client base.

With approximately 20 million people owning mobile phones in Taiwan, the market penetration rate is close to 90% . Being in an almost mature mobile market, it is crucial for Mobitai to remain competitive, minimise operational costs and avoid roaming revenue losses if exchange flows are not managed in a reliable and secure manner.

Mobitai chose MACH for their advanced solutions and reporting capabilities and their excellent client support levels. In selecting MACH, Mobitai has chosen a partner who provides more value beyond the standard data exchange and financial clearing processing, giving them the valuable assurance and peace of mind to focus on increasing their revenue streams.
 
Terence Ledger, Chief Commercial Officer at MACH states, “The deal with Mobitai further solidifies MACH’s position in the data clearing and financial clearing market. We are very pleased to have signed the contract and look forward to a long and successful relationship with Mobitai.”

18527  THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / Introducing New Releases of All Key Products in the First HopÂŽ Wireless Broker™ on: September 27, 2007, 09:23:18 PM
Introducing New Releases of All Key Products in the First Hop® Wireless Broker™ Suite

Helsinki (Finland) – 27 September, 2007 – First Hop announced today the availability of new releases of all the key products in the First Hop® Wireless Broker™ suite. The integrated suite of First Hop products form a powerful service delivery platform for personalised content services, 3rd party content provider management, and intelligent promotions.

While new types of technologies and infrastructure, such as Mobile TV and IMS, are making their gradual entry into the market, SMS, MMS, WAP and content downloads continue to form a clear majority of value-added services (VAS) revenues. To help operators further enhance and expand their offerings, First Hop launches substantially enhanced versions of the company’s hit products Message Router, Service Manager, Wireless Internet Router, Business Reporting Module, Campaign Module, and Subscription & Profile Module. The new releases meet the continuously increasing performance requirements as well as add features to drive up the value and usage of mobile value added services.

Timo Ahomäki, CTO, First Hop said: “First Hop’s roadmap closely follows the requirements of our customer base. It is exciting to see how much of the Telco 2.0 promise we can deliver already today with existing messaging and browsing technologies, without a need for a full IMS network upgrade. Our aim is to bring the internet rhythm into mobile operator services, and help our customers move quickly into new areas of growth while leveraging already proven content services to the maximum.”

The product suite that serves a base of over 60 mobile operators provides powerful tools both to create, manage, analyse and develop their services portfolios, while capturing new revenue streams from the advertiser and media communities.

Highlights of added functionality: significant performance optimisations, a new graphical user interface layer for improved user-friendliness of the workflow-based service provisioning and management tools, as well as improved transaction data analytics and a business intelligence extranet.

The new product releases will be available for customer deliveries starting from Q4/2007.
18528  THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / RTÉ selects Tiscali International Network to deliver audio and video streaming o on: September 27, 2007, 08:57:05 PM
RTÉ selects Tiscali International Network to deliver audio and video streaming online

September 27, 2007: Tiscali International Network (TINet), the world’s only carrier dedicated exclusively to wholesale IP-MPLS, today announced that the Irish broadcaster RTÉ (Radio Telefis Éireann) has chosen its IP Transit service to deliver audio and visual streaming for RTÉ’s online service.

RTÉ’s selection of TINet is evidence of a growing trend amongst broadcasters and content owners to expand their presence online by delivering more programmes over the Internet. TINet will be the IP transit supplier to the public service broadcaster, whose cross-media service includes two national TV channels, four radio stations and a comprehensive website with news, entertainment and sports programmes.

TINet, who has the second largest IP network in Europe, provides reliable connectivity with proactive management of SLAs and protection from DOS attacks to minimise downtime. RTÈ will use TINet’s service to deliver web and multimedia content from its website, such as news updates, media alerts and live streaming feeds.

Marcus O’Doherty, Technology Development Manager of RTÉ said, “Our audiences have come to expect high quality programming on TV and radio, and visit our website expecting the same level of excellence. TINet demonstrated that it was able to supply RTÉ a reliable high capacity network, backed up with great technical support. We have very high standards for our viewers’ user experience and are delighted to be working with the TINet team who understand our business needs.”

Paolo Susnik, Chief Executive Officer at TINet added: “TINet’s dedicated focus on wholesale IP and MPLS has meant that we are in a position to provide a faster and more customer focused solution than our competitors. Our partnership with RTÉ guarantees management of their network and performance stability for high volume traffic – essential for a broadcaster like RTÉ where fast, safe surfing is essential to add value to its audiences.”
18529  THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / RTÉ selects Tiscali International Network to deliver audio and video streaming o on: September 27, 2007, 05:59:34 PM
RTÉ selects Tiscali International Network to deliver audio and video streaming online

September 27, 2007: Tiscali International Network (TINet), the world’s only carrier dedicated exclusively to wholesale IP-MPLS, today announced that the Irish broadcaster RTÉ (Radio Telefis Éireann) has chosen its IP Transit service to deliver audio and visual streaming for RTÉ’s online service.

RTÉ’s selection of TINet is evidence of a growing trend amongst broadcasters and content owners to expand their presence online by delivering more programmes over the Internet. TINet will be the IP transit supplier to the public service broadcaster, whose cross-media service includes two national TV channels, four radio stations and a comprehensive website with news, entertainment and sports programmes.

TINet, who has the second largest IP network in Europe, provides reliable connectivity with proactive management of SLAs and protection from DOS attacks to minimise downtime. RTÈ will use TINet’s service to deliver web and multimedia content from its website, such as news updates, media alerts and live streaming feeds.

Marcus O’Doherty, Technology Development Manager of RTÉ said, “Our audiences have come to expect high quality programming on TV and radio, and visit our website expecting the same level of excellence. TINet demonstrated that it was able to supply RTÉ a reliable high capacity network, backed up with great technical support. We have very high standards for our viewers’ user experience and are delighted to be working with the TINet team who understand our business needs.”

Paolo Susnik, Chief Executive Officer at TINet added: “TINet’s dedicated focus on wholesale IP and MPLS has meant that we are in a position to provide a faster and more customer focused solution than our competitors. Our partnership with RTÉ guarantees management of their network and performance stability for high volume traffic – essential for a broadcaster like RTÉ where fast, safe surfing is essential to add value to its audiences.”
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