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Title: FIRST IMPRESSION: How to Deal with Clients in Sales Call Post by: Tina on July 19, 2007, 01:38:17 AM FIRST IMPRESSION: How to Deal with Clients in Sales Call IMPORTANCE OF A GOOD IMPRESSION: Impression is to leave an impact on others. It can be either good or bad. First impression is a long lasting impression. Therefore one should do ones best to impress others during the sales call to close the sales. Read the following important tips on how to give your best impression during your Sales Call. TIPS FOR GIVING A GOOD IMPRESSION: Language : During the sales call language used is very important. Both verbal and non verbal language matters. We usually give more importance to verbal . Those who pay attention to the body language generally focus on facial expressions only. Not only the face but the body communicates our feelings to others. It has much more stronger impact than the verbal language. Office : Office is the most important place. The location of the office , the arrangement of furniture in it is very important to give great impression to the buyer. The setting of the office should provide the buyer with friendly environment. One should feel comfortable while discussing the things. Creative impression attracts the client : The flower pot , the pen stand , the posters , the awards , the photographs should be placed in such a manner that give your creative impression to the buyer. Avoid giving funny impressions : An office should give a professional look. Avoid using posters and decoration pieces meant for home. This will give your funny impression to the buyer. Do not give wrong impression : The things you put in the office depict your taste an interests. Avoid such things which can leave wrong impression on the buyer. Avoid using massive desks in the office : Massive desks create physical s well as visual barriers. When you can not see the person from chest down , you don’t know whether he is fully involved in the conversation or not. Your Seat in the office :This is the most important seat in your office. The height of the chair can raise or lower your status . The chair with the higher back raise the status of the person. One feels great and powerful sitting in it. Dress to impress the client : Your dress also show your taste. It should be formal and graceful. Do your best to give best impression and be successful in getting your sales call mature. |