IPsoft’s Rated “Excellent” in the Product Viability Assessment in the New Report

London, UK – August 7, 2012 – IPsoft, the leading independent provider of autonomic IT services, today announced that they have been evaluated as a Remote Infrastructure Management (RIM) services provider in the recently released Gartner Critical Capabilities report. IPsoft was also rated as “excellent” in the report’s product viability assessment.

“We are honoured to be named the leading RIM services provider in the market and to be included among other prestigious vendors in Gartner’s most recent Critical Capabilities report,” said Chetan Dube, IPsoft President & CEO. "As IPsoft continues to be a disruptor in the large-scale IT operations management market, it is inspiring to see our services recognised and receive equally high ratings from the market."

IPsoft is one of 11 vendors included in this year’s Critical Capabilities report for Remote IT Management Services for Networks and Communications Applications.* The annual Gartner report analyses new service updates from leading vendors in the market, and takes into account customer feedback, performance capabilities and market share. IPsoft was also rated by Gartner in areas such as event and incident management out-tasking, managed services and multisourcing integration.

“We believe this year’s report on network management provides further third-party validation that autonomic technologies are poised to be an essential staple in the IT department of the near future,” Dube continued.  “It is also another instance of our customers being our best advocates.”

Gartner’s Critical Capabilities report can be viewed at the firm’s site. For more information on IPsoft and their services, visit its website – www.ipsoft.com

*Gartner, Inc., Critical Capabilities: Remote IT Management Services for Networks and Communications Applications, Eric Goodness, June 29, 2012.