Analyses customer application management requirements to determine appropriate solutions. Designs, authors, tests, documents and debugs application packages based on system and customer requirements
Principal Accountabilities
Maintains packaging, QA and verification workflows, lessons learned logs and other centralised documentation
Conducts mentoring and training
Designs, authors, tests, documents and debugs application packages according to the customer's standards, policies and procedures.
Creates application packaging test and development environments
Defines corporate packaging standards and strategies
Provides technical pre-sales presentations and general packaging consultancy
Provides metrics and reports to customers and management
Scope
Verifies applications as per customer requirements.
Creates documentation on all verification work.
Complexity
Follows standard practices and procedures.
Duties and tasks are routine and standardized.
Verifies applications
Manages work tasks based on input from team leads.
Desired Profile
Knowledge and Skills
Basic knowledge of operating system, scripting languages
Managerial Responsibility
No
No. of years Experience
1-2 years of Desktop Support Experience or relevant educational qualification.
Email
[email protected]
